RDP and UltraVNC conflicting?

[amanley]

We have a VM running WindowsXP that a user is RDPing into to work remotely. When a tech uses VNC to connect to her image, it kicks the user out of her RDP session. If the user logs back in with RDP, then it kicks the tech using VNC out. On a physical machine, we are able to RDP and VNC without a conflict.

RDP uses 3389 and VNC uses 5900 so they aren't fighting for the same port....

Thanks

[weinstein5]

What is th eoperating system on the physical machine? - You can only have a single remote desktop session to WIndows XP -

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[amanley]

The physical is XP as well. There are not two RD sessions. One is RD and the other VNC.

[asatoran]

Just to clarify: is the tech VNCing to the machine running the RDP client or the virtual machine acting as the RDP host? If the tech is VNCing to a the RDP host, then it might be possible for an issue with RDP and VNC. I haven't had VNC kill a RDP session, but what I have experienced is once a XP machine has been controlled by RDP, my VNC client is unable to get any video. VNC can control the machine normally, but I can't see anything over VNC. I'm using the original VNC client (the AT&T version.) UltraVNC and other variants do things to improve video performance so I suspect that they might actually have other compatibility issues with RDP such as what you're experiencing.

The only workarounds I have is to VNC to the client machine, rather than the RDP host. Or rather than VNC, use some other remote control on the host like LogMeIn, Acrobat Connect, GoToMeeting, or other web-meeting type service.

[golddiggie]

Why not allow the tech to use the VI Web Access method for connecting to that one VM?

Or, you could grant him access (to that VM) and use the vSphere Client application. That way, if the tech ever needs access to other VM's, you can simply grant him permission to them, and at the correct level. I would use the Assigned Role of "Virtual machine user" since that will only allow access to the VM, and normal use (of the VM) functions. It would be like the person was in front of a physical system.

VMware VCP4

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