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  • 1.  PSOD on new Dell server ESXI 6.7 U1

    Posted Jan 11, 2019 07:32 PM

    We have been having some issues with a new Dell server we purchased ST 7GWWHQ2. It is currently running ESXI 6.7.0 U1 but has been run into PSOD issues every couple weeks. We have gone through the dell hardware support which suggested it was an issue with Broadcom 57416 network card. Dell shipped us a replacement but that has not seemed to solve the issue. The PSOD seem to happen less frequently when we disable that card, but do not stop. Is there a way to determine if this is an issue with the hardware, or a bug in vmware?



  • 2.  RE: PSOD on new Dell server ESXI 6.7 U1

    Posted Jan 12, 2019 07:19 PM

    Hi,

    here's a thread describing probably the same problem cause. Unfortunately there's no solution, but You could contact a user who started this discussion.

    Strange error on ESXi 6.7.0



  • 3.  RE: PSOD on new Dell server ESXI 6.7 U1

    Broadcom Employee
    Posted Jan 15, 2019 01:02 AM

    As I posted in this thread Strange error on ESXi 6.7.0 , verify from vmkernel.log if you see entries from vmw_ahci. It should be an issue with CDROM drive. Please  remove the drive or swap out from another known good working server and monitor.



  • 4.  RE: PSOD on new Dell server ESXI 6.7 U1

    Posted Jan 17, 2019 04:04 PM

    devakumar ,

    swaping CDROM drive did help?



  • 5.  RE: PSOD on new Dell server ESXI 6.7 U1

    Broadcom Employee
    Posted Jan 17, 2019 07:37 PM

    From this thread Strange error on ESXi 6.7.0   -- Motherboard was replaced which resolved the PSOD issue.



  • 6.  RE: PSOD on new Dell server ESXI 6.7 U1

    Posted Jan 22, 2019 03:13 PM

    Also verify all firmware versions with the VMware HCL ...