VMware vSphere

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  • 1.  PSOD after Patches

    Posted Sep 15, 2011 04:21 PM

    Pushed out patches using VUM and received the lovely screen below.  Any thoughts?

    Cisco Blade B250, standard esxi install, and pushed the recommended patches using VUM after the ESXi install.



  • 2.  RE: PSOD after Patches

    Posted Sep 15, 2011 05:17 PM

    hostd is throwing general protection faults? That is... uh... odd?

    If I'm not mistaken that is hostd requesting memory that the hypervisor (err, or busybox?) says it doesn't have access to.

    That is generally broken software, I don't know how no on else is having this issue, corrupt update? Reinstall and reupdate.

    Edit:

    http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=1020181


    Yup, the patch was bad somehow.



  • 3.  RE: PSOD after Patches

    Posted Sep 15, 2011 06:52 PM

    Rebuilt the host, and applied patch esx50p01:esx-base it it Purple Screened again with the same error.  Rebuilt and going through the rest of the 9 recommended patches to see if any others cause issue.

    Not sure why that patch would crash the host.



  • 4.  RE: PSOD after Patches

    Posted Sep 15, 2011 07:17 PM

    Found another that PSOD'd me.....



  • 5.  RE: PSOD after Patches

    Posted Sep 15, 2011 08:09 PM

    Please open a support case with VMware support. They will instruct you to run vm-support to collect the support logs and the core dump and upload to VMware. Based on that we will be able to figure out what is wrong here.



  • 6.  RE: PSOD after Patches

    Posted Sep 16, 2011 04:22 AM

    Can you share the location from where you have downloaded this patch??



  • 7.  RE: PSOD after Patches

    Posted Sep 16, 2011 05:37 AM

    Which is the esxi build you have used?

    The current esxi patches are available from http://www.vmware.com/patchmgr/findPatch.portal.  Can you check if you are downloading the same ones?



  • 8.  RE: PSOD after Patches

    Posted Sep 16, 2011 01:07 PM

    A case has been opened with VMware and waiting for a response.

    ESXi 5.0.0 469512  Patches were downloaded and applied using VUM.  4 Patches crashed the host.  We tested each of the 9 one at a time. The patches highlighted in yellow crashed the host and required a rebuild.



  • 9.  RE: PSOD after Patches

    Posted Sep 17, 2011 03:49 AM

    In your Download Settings page of VUM what download sources do you have listed? The list of patches you have is odd. Notice that all of the "release dates" are well in the future? I just happened to be installing a new VUM today and have no vSphere 5 related patches downloaded except for a single 1000v patch.