As the network manager for our organization that is under Support contract until 2026, I keep trying to request a product administrator role so I can generate download tokens for ESXi updates. This process is a very long and frustrating one that ends up in being rejected every time.
What is the secret sauce to getting the product administrator role when you're the sole person for the site ID under contract?
This is the kb article I'm following:
https://knowledge.broadcom.com/external/article/206833/request-the-product-administrator-role-t.html