VMware vSphere

 View Only
  • 1.  Pre-Upgrade check failed. Not allowed in current

    Posted Aug 13, 2024 01:13 PM

    I was in the middle of vcenter 7 to 8 upgrade and received an error about session timed out since it took over 60 minutes. I fixed the issue but when I try to run it again, I get pre-upgrade check failed due the following problem. The appliance configuration has failed, so this action is not allowed in the current state. How do I clear the message so I can re-run the state 2 upgrade. 



  • 2.  RE: Pre-Upgrade check failed. Not allowed in current

    Posted Aug 14, 2024 02:09 AM

    What happens when you log in to the old vCenter Server's VAMI console?
    Does it show any messages?

    André




  • 3.  RE: Pre-Upgrade check failed. Not allowed in current

    Posted Aug 14, 2024 08:43 AM

    It's just shows that it's in the Upgrade - Stage 2: Data Transfer and vCenter Server setup is in progress. 

    Copy data from source vCenter server to target vCenter server and it stays at 0%




  • 4.  RE: Pre-Upgrade check failed. Not allowed in current
    Best Answer

    Posted Aug 15, 2024 03:12 AM

    Maybe not the exact same symptom, but resetting the update state file on the old vCSA may help.

    See https://knowledge.broadcom.com/external/article/320702/accessing-the-vami-returns-error-update.html

    Please make sure that you have a current backup, and then redo the whole upgrade.

    André




  • 5.  RE: Pre-Upgrade check failed. Not allowed in current

    Posted Aug 15, 2024 01:51 PM

    Thanks that did it. I follow the KB and was able to access the old vCSA VAMI console. I shutdown the new vcenter and just did the whole upgrade process again and was able to successfully upgrade it to v8. 




  • 6.  RE: Pre-Upgrade check failed. Not allowed in current

    Posted Oct 28, 2024 06:38 AM

    I got the same error during pre-check of my second linked vCenter.

    It appeared that wrong (or old) timeservers were configured on this VCSA instance.

    Configuring the correct timeservers, restarting the applmgmt service and restarting the upgrade pre-check continued the upgrade proces.