Perf Chart service experienced an internal error

[Tanman]

Hi there,

I have a Vcentre installation and found that when I am trying to use the charts on a host I get the error message

Perf Chart service experienced an internal error

Message: Report application initialization is not completed successfully. Retry in 60 seconds.

I went into the stats log and found these:

[2013-09-09 22:13:21,168 pool-48-thread-1  INFO  com.vmware.vim.stats.webui.startup.StatsReportInitializer] Start STATs report initialization.

[2013-09-09 22:13:21,200 pool-48-thread-1  INFO  com.vmware.vim.common.vim.VcDataSourceInitializer] Start VC DataSource configuration.

[2013-09-09 22:13:21,200 Thread-11  ERROR com.vmware.vim.common.lifecycle.InitializerExecutor] Initialization error; attempt 24 will begin in 60 seconds...

java.util.concurrent.ExecutionException: java.lang.NoClassDefFoundError: com/vmware/vim/common/vdb/VdbConnectionPoolFactory

  at java.util.concurrent.FutureTask$Sync.innerGet(FutureTask.java:222)

  at java.util.concurrent.FutureTask.get(FutureTask.java:83)

  at com.vmware.vim.common.lifecycle.InitializerExecutor$MonitorCallback.run(Unknown Source)

  at java.lang.Thread.run(Thread.java:662)

Caused by: java.lang.NoClassDefFoundError: com/vmware/vim/common/vdb/VdbConnectionPoolFactory

  at com.vmware.vim.common.vim.VcDataSourceInitializer.init(Unknown Source)

  at com.vmware.vim.stats.webui.startup.StatsReportInitializer.createInitializers(Unknown Source)

  at com.vmware.vim.stats.webui.startup.StatsReportInitializer.init(Unknown Source)

  at com.vmware.vim.common.lifecycle.InitializerExecutor$MonitorCallback$1.run(Unknown Source)

  at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:441)

  at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:303)

  at java.util.concurrent.FutureTask.run(FutureTask.java:138)

  at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.access$301(ScheduledThreadPoolExecutor.java:98)

  at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(ScheduledThreadPoolExecutor.java:206)

  at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:886)

  at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:908)

  ... 1 more

[2013-09-09 22:13:21,825 pool-3-thread-2  INFO  com.vmware.vim.common.lifecycle.InitializerExecutor] Destroying com.vmware.vim.stats.webui.startup.StatsReportInitializer...

[2013-09-09 22:13:21,872 pool-3-thread-2  INFO  com.vmware.vim.common.lifecycle.InitializerExecutor] com.vmware.vim.stats.webui.startup.StatsReportInitializer destroyed.

[2013-09-09 22:17:17,480 pool-3-thread-1  INFO  com.vmware.vim.common.lifecycle.InitializerExecutor] Initializing com.vmware.vim.stats.webui.startup.StatsReportInitializer...

[2013-09-09 22:17:17,995 pool-48-thread-1  INFO  com.vmware.vim.stats.webui.startup.StatsReportInitializer] Start STATs report initialization.

[2013-09-09 22:17:18,011 pool-48-thread-1  INFO  com.vmware.vim.common.vim.VcDataSourceInitializer] Start VC DataSource configuration.

[2013-09-09 22:17:18,011 Thread-11  ERROR com.vmware.vim.common.lifecycle.InitializerExecutor] Initialization error; attempt 2 will begin in 60 seconds...

java.util.concurrent.ExecutionException: java.lang.NoClassDefFoundError: com/vmware/vim/common/vdb/VdbConnectionPoolFactory

  at java.util.concurrent.FutureTask$Sync.innerGet(FutureTask.java:222)

  at java.util.concurrent.FutureTask.get(FutureTask.java:83)

  at com.vmware.vim.common.lifecycle.InitializerExecutor$MonitorCallback.run(Unknown Source)

  at java.lang.Thread.run(Thread.java:662)

Caused by: java.lang.NoClassDefFoundError: com/vmware/vim/common/vdb/VdbConnectionPoolFactory

  at com.vmware.vim.common.vim.VcDataSourceInitializer.init(Unknown Source)

  at com.vmware.vim.stats.webui.startup.StatsReportInitializer.createInitializers(Unknown Source)

  at com.vmware.vim.stats.webui.startup.StatsReportInitializer.init(Unknown Source)

  at com.vmware.vim.common.lifecycle.InitializerExecutor$MonitorCallback$1.run(Unknown Source)

  at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:441)

  at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:303)

  at java.util.concurrent.FutureTask.run(FutureTask.java:138)

  at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.access$301(ScheduledThreadPoolExecutor.java:98)

  at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(ScheduledThreadPoolExecutor.java:206)

  at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:886)

  at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:908)

  ... 1 more

Caused by: java.lang.ClassNotFoundException: com.vmware.vim.common.vdb.VdbConnectionPoolFactory

  at org.apache.catalina.loader.WebappClassLoader.loadClass(WebappClassLoader.java:1701)

  at org.apache.catalina.loader.WebappClassLoader.loadClass(WebappClassLoader.java:1546)

  ... 12 more

[2013-09-09 22:18:18,027 pool-48-thread-1  INFO  com.vmware.vim.stats.webui.startup.StatsReportInitializer] Start STATs report initialization.

[2013-09-09 22:18:18,042 pool-48-thread-1  INFO  com.vmware.vim.common.vim.VcDataSourceInitializer] Start VC DataSource configuration.

[2013-09-09 22:18:18,042 Thread-11  ERROR com.vmware.vim.common.lifecycle.InitializerExecutor] Initialization error; attempt 3 will begin in 60 seconds...

java.util.concurrent.ExecutionException: java.lang.NoClassDefFoundError: com/vmware/vim/common/vdb/VdbConnectionPoolFactory

  at java.util.concurrent.FutureTask$Sync.innerGet(FutureTask.java:222)

  at java.util.concurrent.FutureTask.get(FutureTask.java:83)

  at com.vmware.vim.common.lifecycle.InitializerExecutor$MonitorCallback.run(Unknown Source)

  at java.lang.Thread.run(Thread.java:662)

Caused by: java.lang.NoClassDefFoundError: com/vmware/vim/common/vdb/VdbConnectionPoolFactory

  at com.vmware.vim.common.vim.VcDataSourceInitializer.init(Unknown Source)

  at com.vmware.vim.stats.webui.startup.StatsReportInitializer.createInitializers(Unknown Source)

  at com.vmware.vim.stats.webui.startup.StatsReportInitializer.init(Unknown Source)

  at com.vmware.vim.common.lifecycle.InitializerExecutor$MonitorCallback$1.run(Unknown Source)

  at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:441)

  at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:303)

  at java.util.concurrent.FutureTask.run(FutureTask.java:138)

  at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.access$301(ScheduledThreadPoolExecutor.java:98)

  at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(ScheduledThreadPoolExecutor.java:206)

  at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:886)

  at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:908)

  ... 1 more

[2013-09-09 22:19:18,058 pool-48-thread-1  INFO  com.vmware.vim.stats.webui.startup.StatsReportInitializer] Start STATs report initialization.

[2013-09-09 22:19:18,058 pool-48-thread-1  INFO  com.vmware.vim.common.vim.VcDataSourceInitializer] Start VC DataSource configuration.

[2013-09-09 22:19:18,058 Thread-11  ERROR com.vmware.vim.common.lifecycle.InitializerExecutor] Initialization error; attempt 4 will begin in 60 seconds...

java.util.concurrent.ExecutionException: java.lang.NoClassDefFoundError: com/vmware/vim/common/vdb/VdbConnectionPoolFactory

  at java.util.concurrent.FutureTask$Sync.innerGet(FutureTask.java:222)

  at java.util.concurrent.FutureTask.get(FutureTask.java:83)

  at com.vmware.vim.common.lifecycle.InitializerExecutor$MonitorCallback.run(Unknown Source)

  at java.lang.Thread.run(Thread.java:662)

Caused by: java.lang.NoClassDefFoundError: com/vmware/vim/common/vdb/VdbConnectionPoolFactory

  at com.vmware.vim.common.vim.VcDataSourceInitializer.init(Unknown Source)

  at com.vmware.vim.stats.webui.startup.StatsReportInitializer.createInitializers(Unknown Source)

  at com.vmware.vim.stats.webui.startup.StatsReportInitializer.init(Unknown Source)

  at com.vmware.vim.common.lifecycle.InitializerExecutor$MonitorCallback$1.run(Unknown Source)

  at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:441)

  at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:303)

I couldn't make any sense of what that means even after googling it. Would anyone would be able to help on this? Any help most appreciated.

Many thanks,

Wei-Yen Tan

[djciaro]

Hi Wei-Yen,

Your error seems to match one that is documented in the VMware KB:

http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=2030307

Resolution To resolve this issue:

1.Remove or comment out the stale entries in the vcdb.properties file.

For example, if the stale entries are similar to:

For Windows, just deduce the JDBC URL and user/password from the data source information in the VC registry

usevcdb=true

url=jdbc:sqlserver://SERVER\\INSTANCE

dbtype=mssql

driver=com.microsoft.sqlserver.jdbc.SQLServerDriver

Comment these entries by adding a hash (#) sign before them similar to:

# For Windows, just deduce the JDBC URL and user/password from the

# data source information in the VC registry

usevcdb=true

#url=jdbc:sqlserver://SERVER\\INSTANCE

#dbtype=mssql

#driver=com.microsoft.sqlserver.jdbc.SQLServerDriver

Note: By default, the vcdb.properties file is located at:

◦Windows Server 2008 – C:\ProgramData\VMware\VMware VirtualCenter\

◦Windows Server 2003 – C:\%ALLUSERSPROFILE%\Application Data\VMware\VMware VirtualCenter\

2.Restart the VirtualCenter Management Webservices. For more information, see Stopping, starting, or restarting vCenter services (1003895).

Regards

Ciarán

[Tanman]

Hello,

Thank you for replying to me.

Unfortunately I still get that error after following what you said.

I am focusing on this bit of text to try and resolve my issue:

Initialization error; attempt 10 will begin in 60 seconds...

java.util.concurrent.ExecutionException: java.lang.NoClassDefFoundError: com/vmware/vim/common/vdb/VdbConnectionPoolFactory

Does that look familiar?

Many thanks for the help.

Kind regards,

Wei-Yen