OVA deployment - "Transfer failed: The OVF descriptor is not available"

[jorge_c]

Hello,

I am having a problem when trying to deploy an OVA file. The message "Transfer failed: The OVF descriptor is not available" is displayed. Any suggestions? Much appreciated.

[daphnissov]

First suggestion is to provide much more information. What version of vCenter? What client are you using? What OVA are you using?

[jorge_c]

Hello Daphnissov,

Thank you for suggestions. Here is the information.

VMware vCenter Server Appliance 6.5

Server: VMware ESXi, 6.0.0

I am using the webclient

Regarding the OVA, I tried multiple OVAs, and all of them have the same problem.

Regards,

Jorge

[daphnissov]

Usually I've seen this caused by the download being corrupted, so check to make sure the ones you're trying are all good downloads. May need to reference the MD5 if available. If you're on U1, check this and make sure the fix is applied, although the symptom is different:  OVF deployment fails after upgrading to vCenter Server Appliance 6.5 U1 (2151085) | VMware KB

[jorge_c]

daphnissovI have re-downloaded and checked the MD5. Regarding U1, I am not sure where to check that. I apologize, but I am a beginner in VMware. I will research though. Any suggestion is welcome.

Thank you.

[daphnissov]

What is the build of your vCenter?

[jorge_c]

The build is of the vCenter is 5973321. The version is 6.5.0

[daphnissov]

So it's Update 1. You need to apply that fix in the KB I referenced.

[jorge_c]

Daphnissov:

Thank you. If I follow you correctly, I will apply the corrections on:

https://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=2151085

Regards.

[jorge_c]

I followed the directions of the link:

https://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=2151085

However, the file ts-config.properties.rpmnew is not in the system I am working with (this file is referred to in the above link).

Attached is a screenshot of the two files I have in the directory indicated in the link.

[StoreThomas]

Hi

Just adding my two bits as I was having the same problem running vcenter 6.5 U1.

Couldn't fint the rpmnew files either so I just restarted the content-library service (service-control --stop vmware-content-library;service-control --start vmware-content-library) without making any other changes and that solved my problem, hope it helps you too.

Best

Thomas

[jorge_c]

Thank you, Thomas.

[rpas2915]

Thanks,worked for me!

[AvayaVMSU]

AWESOME!!!  Simply amazing.  Thanks for the suggestion, @StoreThomas!

[btsoh]

Hello,

Also works with vCenter 7.0.3.

Thank you.

Bertrand

[Avinash Batukbhai]

Hi

Just adding my bits here.

I was facing same error message with chrome browser..I switched to firefox and installation was fine.

[jorge_c]

Thanks!

[MikeOD]

I found this thread when searching for a solution for the same issue when trying to deploy VROps.  Based on the comments in the thread, I tried using IE (I had been using Chrome).  The OVA deployed OK.

[AvayaVMSU]

I had this problem with Chrome, so I tried FF.  It worked!  Then something else went wrong and I had to re-deploy.  This time FF had the problem.  I tried with IE and it worked.  IDK, but I hope I don't have to try again.  Maybe Opera - is that still a thing?