Hi ,
May I know ip configuration details about your physical and virtual configuration details.
If possible any filters or policies or vlan details.
I believe that the problem is related to network address mostly.
For example ip address, subnetmask, default gateway,network address, vlan address.
The next step will be related to updates, patches, compatibility, hardware issues.
If you apply firewall you can ping but you can't access internet or other networks.