Microsoft Visual C++ Runtime Library : Runtime Error!

[Gnorax]

Hello,

in a first time, I'm a french...sorry for my very bad English.

This morning, I've install VMware Vcenter Converter 4.0.1 on my 2008 srv. But, when I try to launch VMware vCenter Converter Server Service, it fail... I've this message :

Application popup : Microsoft Visual C++ Runtime Library : Runtime Error!

Program: ...VMware vCenter Converter Standalone\vmware-converter.exe

This application has requested the Runtime to terminate it in an unusual way.

Please contact the application's support team for more information.

I've read and applicate a solution of this thread --> http://communities.vmware.com/thread/140757

But I've no good result (my srv not reboot, because many users work on)

Have you any ideas for resolve my problem ? Thank's

[Rosen Tomov]

You don't need to reboot server after changing %temp% folder, just re-run Converter.exe.

Can you upload crash-dump file?

[Gnorax]

I can upload this file but where is it ? I attache a file who is generated when I launch my service... It is this ?

[Rosen Tomov]

Check where "drwtsn32.exe" define place for dump files?

[Gnorax]

The drwtsn32.exe is removed in Vista and Windows Server2008. My server is a 2008 server :(

[Rosen Tomov]

I found some interesting URLs (about crash dumps in 2k8):

http://msdn.microsoft.com/en-us/library/bb787181(VS.85).aspx

http://support.microsoft.com/default.aspx/kb/931673

http://blogs.technet.com/askperf/archive/2007/06/15/capturing-application-crash-dumps.aspx

[AndreTheGiant]

Try to install converter into a Windows 2003 or XP machine.

And use the remote agent.

Or also try to use Converter 3.0.3 (but I never try it on 2008).

Andre

**if you found this or any other answer useful please consider allocating points for helpful or correct answers

[Gnorax]

Into the logfile that I've post, we can read : Failed to lookup account ABC\Domain Admins (err: 1332, )

It's absolutly normal, my server is a french installation and this user named "Administrateur du Domaine" can I change this user who is use to launch my service ?

[Gnorax]

I've the same problem with a 2003 srv or XP... I think, the problem is, I've french installation and the service request the user ABC\Domain Admins but this user don't exist it's 'administrateur du domaine" on a french installation... Can I change this user request for the "french user name" ?

[WayneGj]

I experienced the same problem. In my case I had a "hardened" OS with "Client for Microsoft Networking" disabled in the network connection, and the Server and Workstation services stopped. By enabling these, I was able to complete the installation.

[DavidSteb]

Thanks, this fixed it for me

[SzKrisz]

Hi All

Same problem with Hungarian Windows 2000 SBS SP4

-I set the TEMP and TMP directories to c:\tmp

-I made the Security Group "Domain Admins"

-I put "rendszergazda" into the Domain Admins group and made Domain Admins member of "Rendszergazdák" group.

Install finished without error...

I could start P2V.

[sdonnet]

Same thing on a French Windows Install. And it works with an Active Directory DC ("Domain Admins" has been created in AD) (DC on 2008 Server, PV Converter on 2000 Server SP4).

[EstebanAtRiam]

Hi,

The environment: Windows 2003 Server, spanish language.

I tried to change the TEMP path, but it didn't work for me. Then, I created a new group "Domain Admins", and set the administrator account ("Administrador" in spanish) as a member of this new group. Et voilà! In my case, I was trying to install Converter using the administrator account.

A really silly and stupid thing from VMware.

Regards, à bientôt.