Logical Drive 01 - Degraded (Interim Recovery)

[guevarrajr]

Hi VMWare people.

I'm really new to VMWare and our  ESXI 6.0 is not booting up. As per ILO  Logical Drive 01 is Degraded (Interim Recovery)

The server is HP 380 Gen9 configured as RAID6

We're not able to fix the issue. Please help.

Thank you so much.

GuevarraJr

[admin]

You should not need to do anything. Proliants by default come with automatic RAID recovery option enabled. So, when you replace a faulty drive with a new one in a redundant array setup , raid rebuild starts automatically.

ACU or the management agensts will tell you the mirror rebuild progress. Once mirror rebuild is completed, the status should change to OK and you should also get a message in the "system" event log indicating the same.

if you have hardware problem than open a case with vendor (HP)

Regards,

Randhir

If you found my answers useful please consider marking them as Correct OR Helpful

[guevarrajr]

Hi Ranchuab,

Thanks for your reply.

Actually I've created a ticket to HP and one of their Engineer remotely connect to my pc and to the server's ILO and did some TS but, He's not able to resolve the issue. He told us that the HardDrive is Okay and the only problem is the VMWare not booting up. Even he tried upgrading it to VMWare 6.0Update3 but still not booting up. He also told me to consult this issue to VMWare.

Anyway, Please have a look at the ILO Storage Information below.

Again thank you so much .

Jun Guevarra

• -Controller on System Board

Logical View

Physical View

Controller Status	OK
Serial Number	PDNLH0BRH459V7
Model	Smart Array P440ar Controller
Firmware Version	4.02
Controller Type	HPE Smart Array
Cache Module Status	OK
Cache Module Serial Number	PDNLH0BRH459V7
Cache Module Memory	2097152 KB
Encryption Status	Not Enabled
Encryption ASIC Status	OK
Encryption Critical Security Parameter NVRAM Status	OK

• • -Drive Enclosure Port 1I Box 3

Status	OK
Drive Bays	4

• -Drive Enclosure Port 2I Box 3

Status	OK
Drive Bays	4

• • -Logical Drive 01

Status	Degraded (Interim recovery)
Capacity	2235 GB
Fault Tolerance	RAID 6
Logical Drive Type	Data LUN
Encryption Status	Not Encrypted

• • -Physical Drive in Port 1I Box 3 Bay 3

Status	Degraded (Not authenticated)
Serial Number	6WN0TMH1
Model	EG0600FBLSH
Media Type	HDD
Capacity	558 GB
Location	Port 1I Box 3 Bay 3
Firmware Version	HPD5
Drive Configuration	Configured
Encryption Status	Not Encrypted

• -Physical Drive in Port 1I Box 3 Bay 2

Status	Failed
Serial Number	6WN0967D
Model	EG0600FBLSH
Media Type	HDD
Capacity	558 GB
Location	Port 1I Box 3 Bay 2
Firmware Version	HPD5
Drive Configuration	Configured
Encryption Status	Not Encrypted

• -Physical Drive in Port 1I Box 3 Bay 1

Status	OK
Serial Number	KWKGSUNZ
Model	EG0600FBVFP
Media Type	HDD
Capacity	558 GB
Location	Port 1I Box 3 Bay 1
Firmware Version	HPDC
Drive Configuration	Configured
Encryption Status	Not Encrypted

• -Physical Drive in Port 2I Box 3 Bay 5

Status	Degraded (Not authenticated)
Serial Number	6WN09KKQ
Model	EG0600FBLSH
Media Type	HDD
Capacity	558 GB
Location	Port 2I Box 3 Bay 5
Firmware Version	HPD5
Drive Configuration	Configured
Encryption Status	Not Encrypted

• -Physical Drive in Port 2I Box 3 Bay 6

Status	Degraded (Not authenticated)
Serial Number	6WN099XA
Model	EG0600FBLSH
Media Type	HDD
Capacity	558 GB
Location	Port 2I Box 3 Bay 6
Firmware Version	HPD5
Drive Configuration	Configured
Encryption Status	Not Encrypted

• -Physical Drive in Port 2I Box 3 Bay 7

Status	OK
Serial Number	S0M4XSQ40000K532DJGQ
Model	EG0600FCVBK
Media Type	HDD
Capacity	558 GB
Location	Port 2I Box 3 Bay 7
Firmware Version	HPD5
Drive Configuration	Configured
Encryption Status	Not Encrypted

• -Controller on System Board

Controller Status	OK
Serial Number	N/A
Model	Wellsburg AHCI Controller
Firmware Version	N/A
Controller Type	SAS/SATA

[continuum]

Hi
do you still have the problem ?
If yes - feel free to contact me via skype - I may be able to help remotely.
Ulli

[guevarrajr]

Hi Continuum,

Thanks for your eagerness to help. Yes, i still have the problem. Can i get your skype id?

Thanks,

GuevarraJr

[continuum]

> Can i get your skype id?
Sure - just read my signature - it is "sanbarrow"
Ulli

[admin]

Have you received any error message when try to upgrade 6.0Update3 .

please share the screen shot to do further investigation to  resolve the problem .

[guevarrajr]

Hi Ranchuab,

Yes, but not able to take a screenshot of it.

Thanks

GuevarraJr