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  • 1.  Lifecycle update manager remediate error

    Posted Mar 07, 2021 12:35 AM

    When I click on the Remediate the process starts but with in about 30 seconds it fails with " Host cannot download files from the VMWare Lifecycle Manager patch store. Check the network connectivity and firewall setup, and check esxupdate logs for details." 

     

    I have verified the host can connect to the vCenter server on port 9084 with no issue by name and by IP address. 

    When I check the esxupdate logs I find this 

    07T00:11:15Z esxupdate: 2105689: esxupdate: ERROR: Traceback (most recent call last):
    2021-03-07T00:11:15Z esxupdate: 2105689: esxupdate: ERROR: File "/usr/sbin/esxupdate", line 238, in main
    2021-03-07T00:11:15Z esxupdate: 2105689: esxupdate: ERROR: cmd.Run()
    2021-03-07T00:11:15Z esxupdate: 2105689: esxupdate: ERROR: File "/build/mts/release/bora-17325551/bora/build/esx/release/vmvisor/esxupdate/lib64/python3.5/site-packages/vmware/esx5update/Cmdline.py", line 107, in Run
    2021-03-07T00:11:15Z esxupdate: 2105689: esxupdate: ERROR: File "/build/mts/release/bora-17325551/bora/build/esx/release/vmvisor/esxupdate/lib64/python3.5/site-packages/vmware/esximage/Transaction.py", line 91, in DownloadMetadatas
    2021-03-07T00:11:15Z esxupdate: 2105689: esxupdate: ERROR: vmware.esximage.Errors.MetadataDownloadError: ('http://vcenter.dobbsadmin.com:9084/vum/repository/hostupdate/CIS/CIS-ESXi-7.0-Addon-cumulative_metadata.zip', None, "('http://vcenter.dobbsadmin.com:9084/vum/repository/hostupdate/CIS/CIS-ESXi-7.0-Addon-cumulative_metadata.zip', '/tmp/tmpfb4g2fcd', 'HTTP Error 503: Service Unavailable')")
    2021-03-07T00:11:15Z esxupdate: 2105689: esxupdate: DEBUG:

     

    I can copy this in to my browser and download the file to my windows client without issue.

    http://vcenter.dobbsadmin.com:9084/vum/repository/hostupdate/CIS/CIS-ESXi-7.0-Addon-cumulative_metadata.zip'

     



  • 2.  RE: Lifecycle update manager remediate error

    Posted Nov 10, 2021 02:27 PM

    Not sure if you ever got this fixed, but I had the same thing and it was all DNS related.  I could also download the file from a Windows client, but if I connected via SSH to the host and tried to ping hostname.domain.local it could not resolve the name and therefore could not download.  Once I got the DNS working, it was all good.