If it happens again, Try this:
The VMware Snapshot Provider is the problem. Reviewing and implementing
the fixes in the current version of the following VMware KB does not
resolve the issue. They may fix it soon when they see this.
Cannot create a quiesced snapshot because the snapshot operation
exceeded the time limit for holding off I/O in the frozen virtual
machine
Use this method if you are getting the following error in the system
event log when trying to start the VMware Snapshot Provider Service in
the guest VM:
Error 1053: The service did not respond to the start or control request in a timely fashion VMWare Snapshot Provider
Also, you will probably be getting the following error when trying to
take a snapshot of the VM with Memory unchecked and Quiesce checked or
when trying to do a VDR backup:
Cannot create a quiesced snapshot because the snapshot operation
exceeded the time limit for holding off I/O in the frozen virtual
machine.
To fix the problem Uninstall and Reinstall VMWare Snapshot Provider as follows:
1. Uninstall Volume Shadow Copy Service (using Modify from VMware Tools setup)
2. Delete VSS folder from C:\Program Files\VMWare\VMWare Tools\Drivers
3. Delete VMWare Snapshot Provider Service by deleting the key
HKLM\System\Current Control Set\Services\vmvss (Just delete the vmvss
key)
4. Delete VMware Snapshot Provider
{564d7761-7265-2056-5353-2050726f7669} from HKLM\system\current control
set\services\VSS\Providers
(If you do not have this key, just omit this step.)
5. Reboot
6. Start the two COM+ services mentioned in kb.vmware.com/kb/1018194
7. Install Volume Shadow Copy Service (using Modify from VMWare Tools setup.exe)
8. Reboot
VMWare Snapshot Provider should now be Manual, and you can start it.You
should now be able to take a snapshot and back up with vdr while the VM
is powered on.
( Also see this Symantec article with a full step by step walkthrough of steps 1-4: )
Marcus
IT Wheel
www.itwheel.com
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