Hello,
I have an HP ProLiant DL360 Gen9 server with VMware ESXi 6.7.0 build-13006603 on it.
Recently, I installed the Network card X520-DA2 Dell Low Profile (NIC DELL 10GB 2- PORTS 10GBASE-X PCI-Ex8 SFP+ X520-DA2 LP) and connected fiber cables to the one of the two card’s ports. However, the link status always remains down (have tried to bring it up with esxcli command, but did not succeed). Also, the host does not detect the second port (which has no cable inserted).
[root@localhost:~] esxcli network nic list
Name PCI Device Driver Admin Status Link Status Speed Duplex MAC Address MTU Description
------ ------------ ------ ------------ ----------- ----- ------ ----------------- ---- -------------------------------------------------------
vmnic0 0000:02:00.0 ntg3 Up Up 1000 Full 94:18:82:66:a7:88 1500 Broadcom Corporation NetXtreme BCM5719 Gigabit Ethernet
vmnic1 0000:02:00.1 ntg3 Up Down 0 Half 94:18:82:66:a7:89 1500 Broadcom Corporation NetXtreme BCM5719 Gigabit Ethernet
vmnic2 0000:02:00.2 ntg3 Up Down 0 Half 94:18:82:66:a7:8a 1500 Broadcom Corporation NetXtreme BCM5719 Gigabit Ethernet
vmnic3 0000:02:00.3 ntg3 Up Down 0 Half 94:18:82:66:a7:8b 1500 Broadcom Corporation NetXtreme BCM5719 Gigabit Ethernet
vmnic4 0000:04:00.0 ntg3 Up Up 1000 Full 98:f2:b3:02:0a:ec 1500 Broadcom Corporation NetXtreme BCM5719 Gigabit Ethernet
vmnic5 0000:04:00.1 ntg3 Up Up 1000 Full 98:f2:b3:02:0a:ed 1500 Broadcom Corporation NetXtreme BCM5719 Gigabit Ethernet
vmnic6 0000:04:00.2 ntg3 Up Up 1000 Full 98:f2:b3:02:0a:ee 1500 Broadcom Corporation NetXtreme BCM5719 Gigabit Ethernet
vmnic7 0000:04:00.3 ntg3 Up Down 0 Half 98:f2:b3:02:0a:ef 1500 Broadcom Corporation NetXtreme BCM5719 Gigabit Ethernet
vmnic9 0000:05:00.1 ixgben Up Down 0 Half a0:36:9f:15:3f:2a 1500 Intel(R) Ethernet 10G 2P X520 Adapter
The Leds on the ports both on server and on switch are green.
From the switch side the interface is detected.
Output from SW:
WPON_6513E#sh interfaces Te4/14
TenGigabitEthernet4/14 is up, line protocol is up (connected)
Hardware is C6k 10000Mb 802.3, address is 003a.7d82.4285 (bia 003a.7d82.4285)
Description: EM temp cluster
MTU 1500 bytes, BW 10000000 Kbit/sec, DLY 10 usec,
reliability 255/255, txload 1/255, rxload 1/255
Encapsulation ARPA, loopback not set
Keepalive set (10 sec)
Full-duplex, 10Gb/s, media type is 10Gbase-SR
input flow-control is on, output flow-control is off
Clock mode is auto
ARP type: ARPA, ARP Timeout 04:00:00
Last input never, output never, output hang never
Last clearing of "show interface" counters never
Input queue: 0/2000/0/0 (size/max/drops/flushes); Total output drops: 0
Queueing strategy: fifo
Output queue: 0/40 (size/max)
5 minute input rate 0 bits/sec, 0 packets/sec
5 minute output rate 0 bits/sec, 0 packets/sec
13 packets input, 832 bytes, 0 no buffer
Received 13 broadcasts (0 multicasts)
0 runts, 0 giants, 0 throttles
0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored
0 watchdog, 0 multicast, 0 pause input
0 input packets with dribble condition detected
34983 packets output, 2709030 bytes, 0 underruns
0 output errors, 0 collisions, 3 interface resets
0 unknown protocol drops
0 babbles, 0 late collision, 0 deferred
0 lost carrier, 0 no carrier, 0 pause output
0 output buffer failures, 0 output buffers swapped out
Some kernel logs reported by the host
[root@localhost:/etc/init.d] less /var/log/vmkernel.log | grep -i 'SFP'
2019-08-14T07:14:39.552Z cpu23:2097755)ixgben: ixgben_InitSharedCode:188: Unsupported SFP+ or QSFP detected. Try to replace a supported module then reload the driver.
2019-08-14T07:59:00.267Z cpu13:2097737)ixgben: ixgben_DetectSFP:3480: Unsupported SFP+ or QSFP detected. Try to replace a supported module.
2019-08-14T07:59:00.271Z cpu13:2097737)WARNING: ixgben: ixgben_CheckLink:2667: Failed to initialize because an unsupported SFP+ module type was detected.
2019-08-14T09:14:17.044Z cpu16:2097268)WARNING: ixgben: ixgben_CheckLink:2667: Failed to initialize because an unsupported SFP+ module type was detected.
I upgraded the ixgben driver FW version from 1.7.10 to 1.7.20, but no success in the link status again…
SFP+ details: Finisar, FTLX8571D3BCL, RoHS-6 Compliant 10Gb/s 850nm Multimode Datacom SFP+ Transceiver
switch side Cisco Transceiver: PID: X2-10GB-SR
Any ideas where the problem might be?
Thanks,
Lina