Greetings!
After our System Administrators updated the VMware Tools on our v6.7 vSphere / ESXI cluster, in new VM builds, I am unable to mount my local USB drive without getting a popup (below)
"USB Device not recognized
The last device you connected to this computer malfunctioned, and Windows does not recognize it."
This VM is a Windows 2016 Datacenter system, fully activated, and under VM Hardware, the USB1 shows my locally inserted USB drive. Lower, under the Other setting, for controllers I have "USB controller (Auto connect Disabled)" and no other USB controllers.
Compatibility is set for ESXi 6.0 and later (VM version 11)
The WIndows System administrators that support the VMware cluster are at a loss, as several other VMs within the same cluster, still stating there is a VMware tools update available, work without any issues, with multiple types of USB drives, USB 1.1, 2 and 3.
Is there any suggestions I can pass along to the Windows SysAdmins for them to look at, perhaps to resolve this USB passthrough problem?