In-Progress snapshot from last month...

[Mozron]

Hi,

Cant seem to find any documentation on this so i thought id post the question here.

Only just noticed, one of the scheduled snapshots has been In-Progress for the last month. I've tried to delete it but without success. What's the safest way to stop and delete this. i know the root cause of the issue, which i have fixed but need to safely remove/delete this.

running SRM version 6.5.1

there are several other volumes being snapshot'd every couple of hours.

Is it a simple case of ensuring no other snapshot is in-progress, restarting the SRM service on the SRM Server? and if that fails, any other suggestions?

thank you

[rshenoy]

Hi Morzon,

Do you see an active task running on vCenter task and events. Stating snapshot is in progress ?

Regards

Ritesh Shenoy

[Mozron]

Hey rshenoy, thank you for looking at this, I think this is more of a problem with the Storage then it is SRM. I've logged it with the storage support team as we recently did some firmware update....

Nothing running in SRM to indicate a fault with it.

[Rajhere]

Hi you can log thru SSH to the ESxi host i which the VM is residing.

then run the below command :

#vim-cmd vimsvc\task_list

this will show all the process running on the host,

please locate the snapshot process in this list

once you have the copy from "ha ...processid"

then run.

#vim-cmd vimsvc\task_info "ha ...processid"

here you will see "progress" - this will show if the process is running or not

if you do not see any process the snapshot is gone zombie - so you can kill it with the below command.

#vim-cmd vimsvc\task_cancel "ha ...processid"

later run

/etc/init.d/hostd restart

/etc/init.d/vpxa restart