I am getting "System exception" Error while calling Resource Action on existing deployment.

[legioon]

Hi all,

I would like to add a new Action to my deployments. For example "Add VM to Backup bla bla"....

I created a workflow on vRO.

Both vRA and vRO versions are 7.5

Then I created Resource Action on vRA and published it.

Then I added this actions on Entitlements.

When i click to Test Workflow Action, I am getting System Exception error; when i check to "Infrastructure > Monitoring > Logs" I can't see anything about error..

[daphnissov]

What backup product are you trying to integrate with? What does your workflow contain? You're looking in the wrong place for logs. First check Administration -> Logs. If the vRO workflow isn't even getting invoked, then you've set up the XaaS incorrectly and so we'd need to see that.

[legioon]

Backup is a just example. I need to add any vRO workflow as an action. Above you can see the workflow that I want to add as action.

I have read a lot of article about Resource Action and done my configurations according to this articles. My vRO endpoint configuration and External vRO configuration is correct. Already i designed another XaaS blueprint and it is working. Also, I created dynamic combobox which getting some values from vRO. I think that vRO and vRA configuration is working correctly.

I checked Administrator > Log and i noticed these errors ;

Tenant: vsphere.local

Event type: Error

User:[e-mail]

Service name:com.vmware.csp.core.designer.service.api

Host:mm354a61-25b4-40b8-9a14-f4cdcef22570

Target type:Form type Resource.Action.Submit

Target ID:vsphere.local!::!03009298-e61c-4976-b5f6-6e2eecc1041e

Event description:XaaS Form metadata could not be retrieved. Reason 404

Tenant:vsphere.local

Event type:Error

User:[e-mail]

Service name:com.vmware.csp.core.o11n.gateway.api

Host:df1e9570-a598-47f3-be7e-2aa82fe733ee

Target type:vCO Server

Target ID:https://vro.domain.com:8281/vco/api

Event description:Request to vCO failed. Error: 404

[legioon]

Hi All,

I fixed the issue.. I added vCenter Instance as endpoint on vRO and fixed.

Thanks

[lukez1985]

catalina.out will always be your best place to check if a form doesn't load. It will point you in the direction of the issue.

[risito777]

Hi All,

In my case I saw the vCenter endpoints already configured in vRO 7.6 but the exception still occured (weird).

The solution was to reconfigure the vCenter endpoints from vRO.