VMware vSphere

 View Only
  • 1.  How to update my Broadcom account last name and first name

    Posted May 20, 2025 02:34 AM

    After the VMware to Broadcom migration, the name displayed on my Broadcom account profile has become garbled or unreadable, showing as å-杰 è°¢.

    This naming issue has created a critical problem: I'm now unable to log in to the VMware Console. Given that my account credentials are directly linked to the information migrated from VMware, the incorrect name appears to be causing authentication failures.

    Could someone help me resolve this issue by updating my name to the correct version?

    Please let me know if need any additional information or documentation.



  • 2.  RE: How to update my Broadcom account last name and first name

    Broadcom Employee
    Posted May 27, 2025 11:46 AM

    Please contact Broadcom support at +1 800 225 5224.  For International phone numbers, please see https://support.broadcom.com/web/ecx/software-contact-support#globalNumbers.