Hardware Status Tab with ESXi 4.1

[BobD01]

Hi,

I have installed ESXi 4.1 on a DL380G7 server. I then installed the HP CIM provider bundle (hp-esxi4.1uX-bundle-1.0.zip) and the NMI patch (hp-nmi-bundle-1.0.02.zip) and rebooted the server. I still get no hardware data in the hardware status tab. Eventually it times out with a communication to the server error.

I need to get this system up & running and monitored this week so I'm getting a bit desperate!

Any help would be much appreciated.

Thanks

[mudha]

Are you getting the data in VI client, is the only vCenter where you don't have data? are you running DHCP server

[chadwickking]

Are you still having the problem?

If not let us know what you did to resolve it. It would be really useful information as we also have ran into problems with it.

Cheers,

Chad King

VCP-410 | Server+

Twitter: http://twitter.com/cwjking

If you find this or any other answer useful please consider awarding points by marking the answer correct or helpful

[BobD01]

Hi Chad,

In my case Ii resolved it as follows:

An IE setting prompts you before downloading a file that contains active content, so the hardware tab gets stuck because it cannot load the page. The setting to change is Internet Options>Advanced>Security>Allow active content to run in files on My Computer should be checked.

Let me know if this helped.

Thanks

Bob

[chadwickking]

Pretty much from what I can tell tomcat is not connecting to the host on the specified port for CIM - not sure why as we have the same set up on two other vcenter.  Nothing I have done in other community post or even the KB article have resolved our issue.

Thanks,

Chad

[BobD01]

Hi,

Is it only the Hardware Tab that has the issue? Tomcat is used for various views in the VI client.

cheers

Bob

[chadwickking]

Correction,

It is both the Health check or "vCenter service status" plug-in and the hardware tab as well. I noticed that there is communication from other host on a second port something starting with a 5xxx - when looking at the problem vCenter it doesn't have communication on those ports.

Now I have done many things - like troubleshooting tomcat and replacing the xhive files in the data folder. Using IP vs vCenter shortname - I just tried this one but didnt do it on all of them. I also even went to "advanced settings" and made changes there. I am not sure what to think but it possibly being related to vCenter SSL of some sort but right now just have no way of knowing. I do see some LDAP warnings in the Catalina logs.

Regards,

Chad King

VCP 4

[xalex75]

Hi.

I use this post because I can't open a new thread, I don't know why.

I'm running vSphere 4.1 on two Dell Poweredge 2950 III hosts.

Last week one hard drive broke, but I noticed it only because of flashing orange led.

So I checked why I received no notification, and I found that the "hardware status" tab for both hosts says:

"

System summary:

Hardware monitoring service on this host is not responding  or not available

"

I checked installed plugins, and I see:

vCenter Hardware Status

VMware, Inc.

4.1

Enabled

Displays the hardware status of

hosts (CIM monitoring)

Any idea?

Thanks

Alex

[DSTAVERT]

I would check to see that the OEM CIM providers are enabled. Configuration Tab / Software Advanced settings and UserVars.

[xalex75]

Thank you for the tip, but they look enabled.

[chadwickking]

Found out what my issue was.

I decided since we had 4 vCenter all exactly the same to go down systematiccaly and compare them to the others.  It turned out that the directory housing the file that specified the web apps was done removed or replaced in the heat of troubleshooting.  We dont know how it happened.  I copied those files from one vCenter to the other - bounced Vmware vCenter Web Services and Voila the hardware tab was working.  Also we found that it was not related to just the hardware tab but all web services.  We had fixed on the 3 other vCenters and seems that this was the real problem.  As stated before someone else probably messed with it prior and actually made it worse.

So in reminder, remember what you change and troubleshoot..

The files I looked at and compared to where located in the install directory of vCenter and then tomcat\webapps\vws\WEB-INF

The file was web.xml - just remember to back up.  This houses the information for the webapps running in the vcenter Web Services.

Comapare your webservices to another working vcenter - make sure you dont copy any specific files and be sure to backup the ones you are going to overwrite.

[DSTAVERT]

So in reminder, remember what you change and troubleshoot..

Document what you change and troubleshoot.

Good find.

[Manny201110141]

Hi,

is there any white paper, Pdf explaining the install and how to use the hardware status tab.

thanks

Manny