VMware vSphere

 View Only

  • 1.  hardware health status not working on hp dl360 g7

    Posted Sep 17, 2014 11:07 AM

    We have 2 hp proliant dl360 g7 running the latest esxi 5.5 u2. Both where running 5.0 and then 5.1 and they both had problems with health status trom the begining. HP support always suggested firmware upgrade and OS upgrade. Today i updated to the latest esxi version and also i applied the latest firmware but health status still doesent work reliably. When i restart sfcbd-watchdog service a couple of times then it sometimes starts working for come time, but after i couple of days it stops working again. When i connect to the same servers using the ILO card i can see all sensors and their status, so hw should be OK.

    Also since the update  to 5.5 update 2 my nagios plugin which checks the hardware status via port 5989 stopped working on these two servers. It works ok on two other servers also running 5.5 update 2 but on different hardware.

    Thank you



  • 2.  RE: hardware health status not working on hp dl360 g7

    Posted Sep 17, 2014 01:48 PM

    Are you getting an error message when you refresh the hardware status? Please let me know



  • 3.  RE: hardware health status not working on hp dl360 g7

    Posted Sep 18, 2014 06:20 AM

    I don't get an error message on refresh. Sometimes i get an error message when i press "reset sensors".  Reset sensors also always takes a long time (4-5  minutes).

    After the upgrade to 5.5 u2 i can't get my nagios plugin to work. No matter how many times i restartsfcbd-watchdog.



  • 4.  RE: hardware health status not working on hp dl360 g7

    Posted Sep 18, 2014 06:24 AM

    Could you please let me know what is the error message you get, while resetting sensors? Is syslog logging an error message?



  • 5.  RE: hardware health status not working on hp dl360 g7

    Posted Sep 18, 2014 09:25 AM

    I get a lot of this errors in syslog.log:

    014-09-18T09:23:40Z sfcb-vmware_base[103033]: Timeout (or other socket error) sending request to provider

    2014-09-18T09:23:40Z sfcb-vmware_base[103033]: Header Id (20901) Request to provider 459 in process 2 failed. Error:Timeout (or other socket error) sending request to provider

    2014-09-18T09:23:40Z sfcb-vmware_base[103033]: Dropped response operation details -- nameSpace: root/cimv2, className: VMware_Battery, Type: 0

    2014-09-18T09:24:10Z sfcb-vmware_base[103033]: Timeout (or other socket error) sending request to provider

    2014-09-18T09:24:10Z sfcb-vmware_base[103033]: Header Id (20903) Request to provider 433 in process 2 failed. Error:Timeout (or other socket error) sending request to provider

    2014-09-18T09:24:10Z sfcb-vmware_base[103033]: Dropped response operation details -- nameSpace: root/cimv2, className: VMware_StorageVolume, Type: 0



  • 6.  RE: hardware health status not working on hp dl360 g7

    Posted Sep 18, 2014 03:30 PM

    Please check whether hostd service is running.

    Found a similar post. Re: ESXi 5.1 - Health Status Unknown



  • 7.  RE: hardware health status not working on hp dl360 g7

    Posted Sep 19, 2014 06:41 AM

    hostd service is running. I also did a services.sh restart without any change.



  • 8.  RE: hardware health status not working on hp dl360 g7

    Posted Sep 18, 2014 05:05 AM

    I think this issue is there with the hardware you are using.

    Please have a look @ Re: Hardware status on ESXi 5.0U1 with HP CIM providers needs a sfcbd-watchdog restart for correct functioning

    There is a script which will monitor the syslog and will do a restart of sfcbd-watchdog every 30 mins.

    May be this will help you.



  • 9.  RE: hardware health status not working on hp dl360 g7

    Posted Sep 18, 2014 09:55 PM

    did you upgrade using vmware image or vendor image?

    use the vendor image.

    less problems with health status then i think