Guest operating system has crashed

[Faize]

Ever since I upgraded to 6.0, I've had an issue with one of my Windows 7 VMs where if I leave the VM alone for more than an hour or two, it'll be stuck on a black screen with an underscore at the very top left (I'm guessing this is supposed to be a cursor that's not blinking?) and a "This virtual machine's guest operating system has crashed" entry in the ESXi log. That seems to be all the information available, though...

[Alistar]

Hello there,

it is strange that a guest OS would crash on you without throwing any BSOD but rather "crashing from the GUI" by throwing a blinking cursor to the console. You could find more useful info inside the vmware.log that is present in your VM's directory. If possible, please post it here so we can have a proper look at it.

To get to understand your problem more - is the VMware Tools upgraded to the latest version? Do you have 3D Acceleration enabled in the guest OS? What about VRAM allocation/resolution specifications? Or maybe this can be caused by a process being idle. Either way, we'll know more once the logs have been reviewed :smileyhappy:

[Faize]

It took a while to reproduce the issue, but here's the log:

[continuum]

The VM crashes with a BSOD 0x000000F4
http://answers.microsoft.com/en-us/windows/forum/windows_7-performance/how-to-troubleshoot-and-solve-blue-screen-stop/dc…

Looking at your log I noticed that 3dsupport does fail on your host.
Maybe it helps to change
mks.enable3d = "TRUE" to "false"

[Faize]

The server hardware is indeed not capable of 3D graphics, but I thought ESXi supports CPU-based software rendering which should work on any system?