Failed to install VmWare Tools in Windows Server 2008 Enterprise

[RenanRoldao]

Hello, good afternoon.

When i try to install VmWare Tools on the server, the following fault occurs:

How to repare the problem?

[rcporto]

Can you provide us additional information about which VMware product and version you're running? Check if the following VMware KB article helps: Installing VMware Tools fails with the error: Setup cannot continue. The Microsoft Runtime DLL installer failed to compl…

[RenanRoldao]

Hello,

My vSphere Client running version 6.0.

The server with fail to install vmware tools running Windows Server 2008 Enterprise.

The above tutorial did not help me.

[iamamit]

Hello, Looks like VMware tool is corrupted or the directories related to VMware tool are not behaving well.

I have been resolving most of the VMware tool installation errors by following below KBs. Try the first KB first, it should work..

http://www.techiessphere.com/2016/01/unable-to-un-installremove-corrupted.html

http://www.techiessphere.com/2017/01/vmware-tool-installation-error-2203.html

Thanks,

Amit

[RenanRoldao]

Hello,

Thanks for the answer!

The information on these sites did not help, you can see a bit more of the error that I am facing.

[iamamit]

Hello, Thanks for the detailed info.. the exactly similar error has been fixed in following KB on VMware community.. 

Error Details:

Event ID 11935 Source Msinstaller

Product Microsoft Visuall C++ 2008 redistributable - x86 9.0.30729.4148 -- Error 1935

Solution that worked for this error..

https://communities.vmware.com/thread/467151?start=0&tstart=0

Alternatively, you can give a try on following VMware KBs:

Installing VMware Tools fails with the error: Setup cannot continue. The Microsoft Runtime DLL installer failed to compl…

Installing VMware Tools on a Windows virtual machine fails with the error: The Microsoft Runtime DLL installer failed to…

Thanks,

Amit

[M_Restaino]

I encountered this same issue on a VM I converted and it was fixed via a chkdsk.

VM was a Windows 2008 R2 x64 that was converted from a Hyper-V environment.

Received same error as OP

I checked all the KB articles and had no success. Temp directories existed, no calls in the registry to another drive letter, common files directories were OK and a few other things I read left me empty handed.

The fix for me was to attach the disk to another VM and run a chkdsk against it. Chkdsk found a bunch of errors and corrected them. This was the only way I could get a chkdsk to run successfully, otherwise it errored out even if I tried it at startup. Afterwards I powered on the VM and VMware tools installed with no issue.

This is the only event I found that others haven't mentioned, not sure if it is the correct identifier or not but it took place at the time of my final synchronization.

[M_Restaino]

Got the idea from RaviTech: VMware tools installation will fail with Error - The Microsoft Runtime DLL installer failed to complete instal…