not sure that would be a latency issue. Whats the RAID group config i.e RAID type, no. of disks, how many luns allocated from that RAID group. For disk latency you may not have enough spindles allocated to that RAId group
Can you get other connectivity to this VM like RDP, ping etc.
Also im pretty sure that the recommended setup for CX's is MRU. Shouldnt be an issue for this though