step 1
following are the only supported source version
Symantec Backup Exec System Recovery (formerly LiveState Recovery) 6.5, 7.0, 8.0 and 8.5, LiveState Recovery 3.0 and 6.0 2
Norton Ghost version 10.0, 11.0, 12.0, 13.0, and 14.0 (.sv2i files)
step2
ensure the following
Prior releases of Converter Standalone (versions 3.x and 4.0.0) might not be compatible with VMware vSphere 4.0.
step 3
check the source backup file consistency
regards
Manic