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After fresh install of a VCSA 7.0 U1 FQDN Problems during Configuration

  • 1.  After fresh install of a VCSA 7.0 U1 FQDN Problems during Configuration

    Posted Oct 10, 2020 06:13 PM

    Hi,

    I have a installed a VCSA 7.0 U1, it works fine. During the vCenter Server configuration of the network settings I have a probleme with the FQDN for the system name. When I try the IP Address or the FQDN I get the answer  saving of the IP configuration not possible. When I connect over SSH to the server I can check with nslookup the DNS configuration without problem, forward and backword. Now I hang in the configuration with no way out.

    How can help me to finish my configuration to work with the VCSA.

    Thanks for help

    Bernd



  • 2.  RE: After fresh install of a VCSA 7.0 U1 FQDN Problems during Configuration

    Posted Oct 10, 2020 07:57 PM

    You're most likely experiencing a known issue.

    from VMware vCenter Server 7.0 Update 1 Release Notes

    Deployment of a vCenter Server Appliance by using port 5480 at stage 2 fails with unable to save IP settings error

    If you use https://appliance-IP-address-or-FQDN:5480 in a Web browser, go to the vCenter Server Appliance Management Interface for stage 2 of a newly deployed vCenter Server Appliance, and you configure a static IP or try to change the IP configuration, you see an error such as
    Unable to save IP settings

    Workaround: None.

    André



  • 3.  RE: After fresh install of a VCSA 7.0 U1 FQDN Problems during Configuration

    Posted Oct 23, 2020 02:27 PM

    just tried latest vcsa => vCenter Server 7.0 update 1a still same issue "Unable to save IP settings.". Anyone know some workaround?



  • 4.  RE: After fresh install of a VCSA 7.0 U1 FQDN Problems during Configuration

    Posted Oct 23, 2020 02:50 PM

    I'm afraid that this issue has not been fixed yet, at least there's nothing in the release notes about it.

    So the only "workaround" for this is to enter all the settings in the installation wizard, and run both stages right after each other.


    André



  • 5.  RE: After fresh install of a VCSA 7.0 U1 FQDN Problems during Configuration

    Posted Nov 08, 2020 07:22 PM

    I am facing the same problem: "Unable to save IP settings" error message at step 2 during Stage 2 vCenter server setup.

    I was running UI installation executable on Windows Server 2016 Std, then trying the same on Windows Server 2012R2 Std.

    My DNS setup is proper: both A and PTR records are correct for vCenter appliance.

     

    Any other suggestions ?

     

    REGARDS

    Robert  



  • 6.  RE: After fresh install of a VCSA 7.0 U1 FQDN Problems during Configuration

    Posted Nov 26, 2020 09:05 AM

    Most likely you are using Firefox web browser.

    Try performing the configuration steps in Internet Explorer.



  • 7.  RE: After fresh install of a VCSA 7.0 U1 FQDN Problems during Configuration

    Posted Oct 28, 2020 04:36 PM

    This is a serious issue if vCenter can't be installed - what's the point of releasing a product that can't be provisioned?



  • 8.  RE: After fresh install of a VCSA 7.0 U1 FQDN Problems during Configuration

    Posted Nov 02, 2020 05:47 AM

    had the same issue ... it was dns , needed to add a static entry on my DC ( it's a home lab with a domain controller doing both AD / DNS ).

    Thanks.



  • 9.  RE: After fresh install of a VCSA 7.0 U1 FQDN Problems during Configuration

    Posted Nov 04, 2020 02:53 PM

    I'm having the same issue. Shame VMware is taking error message lessons from Microsoft. Thankfully in my case I am not in a hurry and just preparing for a new build in January, but very disappointed with this.



  • 10.  RE: After fresh install of a VCSA 7.0 U1 FQDN Problems during Configuration

    Posted Nov 07, 2020 09:35 AM

    Do you have both forward and reverse DNS configured for the appliance? This has been a requirement for some time now, and these issues always seem to come back to people either having no DNS, or forward DNS only.

     

    https://docs.vmware.com/en/VMware-vSphere/6.7/com.vmware.vcenter.upgrade.doc/GUID-24D34C53-B00E-47B7-92A7-6B0155DF6889.html



  • 11.  RE: After fresh install of a VCSA 7.0 U1 FQDN Problems during Configuration

    Posted Nov 07, 2020 01:01 PM

    Yes, DNS records are provisioned and VCSA can query the server and resolve forward and reverse records. 



  • 12.  RE: After fresh install of a VCSA 7.0 U1 FQDN Problems during Configuration

    Posted Nov 10, 2020 03:08 PM

    I have configured a DHCP with a reservation for the VCSA.
    During the upgrade I set up this DHCP.
    At the end of the installation from the Management Interface I have correctly reconfigured the IP address



  • 13.  RE: After fresh install of a VCSA 7.0 U1 FQDN Problems during Configuration

    Posted Nov 22, 2020 08:19 AM

    There is a workaround for this bug, please refer to the following (search fixed)
    VCSA install - Unable to save IP settings



  • 14.  RE: After fresh install of a VCSA 7.0 U1 FQDN Problems during Configuration

    Posted Nov 26, 2020 11:20 PM

    the workaround to this bug is to use static IP configuration in the Wizard in Stage 1, once the vCenter powered on and ready for Stage 2, SSH to vcenter, edit /etc/systemd/network/10-eth0.network, change DHCP=no to DHCP=yes, save the file and redo your Stage 2. Once you done, change it back to DHCP=no.

    NOTE: you don't need DHCP server/service for this to work. However, you may receive a second IP from DHCP server if you have one. BUT it will keep using your static IP as primary. Once you done your vCenter deployment, change it back and you will not get IP from DCHP



  • 15.  RE: After fresh install of a VCSA 7.0 U1 FQDN Problems during Configuration

    Posted Nov 27, 2020 09:17 AM

    Aaah, IE somehow has the power to edit /etc/systemd/network/10-eth0.network, FF doesn't.  As simple as that!



  • 16.  RE: After fresh install of a VCSA 7.0 U1 FQDN Problems during Configuration

    Posted Jan 11, 2021 03:05 PM

    Hi!

    this post solve the problem. www.reddit.com/r/vmware/comments/jsub8r/vcenter_setup_unable_to_save_ip_settings

    Configure vCenter with a static IP while deploying the ova. Once vCenter is up, SSH to it, Edit /etc/systemd/network/10-eth0.network file, change DHCP=no to DHCP=yes, save it then refresh your https://<vcenter_hostname>:5480 setup page will fix it. It doesn't need DHCP server/service for this to work. Once your setup done, change it back to DHCP=no.