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A reboot occurred.

  • 1.  A reboot occurred.

    Posted Nov 13, 2019 02:55 PM

    Suddenly with esxi5.5.0 build-2456374 Update2 (HP customization)

    A reboot occurred.

    I saw all the logs, but only after startup.

    Is there a problem with this version that suddenly restarts?



  • 2.  RE: A reboot occurred.

    Posted Nov 13, 2019 04:35 PM

    Moderator: Moved to ESXi



  • 3.  RE: A reboot occurred.

    Posted Nov 13, 2019 04:51 PM

    an esxi never restarts by itself.

    psod or power lost ?

    when the logs showing only entries after reboot -> are you booting from usb/sd? in this case you nedd to configure an external syslog server because logs are never written to sd/usb. without syslog server you never find the reason for the reboot



  • 4.  RE: A reboot occurred.

    Posted Nov 14, 2019 04:04 AM

    Thank you for your reply.

    Since esxi is installed in hdd, syslog etc. are saved and written. A log indicating the restart is also included.

    Because I cannot identify the cause, I want to know the contents of the update after esxi5.5.0 build-2456374 Update2 at the following URL

    Do you know anyone?

    https://kb.vmware.com/s/article/2143832?lang=en



  • 5.  RE: A reboot occurred.

    Posted Nov 14, 2019 03:49 AM

    I'm sorry, what is a moderator?



  • 6.  RE: A reboot occurred.

    Posted Nov 14, 2019 08:40 AM

    I'm sorry, what is a moderator?

    You posted this in the wrong forum area, I moved it to the ESXi area in my capacity as a forum moderator.



  • 7.  RE: A reboot occurred.

    Posted Nov 14, 2019 04:47 AM

    is it a reoccurring issue ?, check the esxtop and if you have a valid support contract i would suggest contact VMware support to review the logs.



  • 8.  RE: A reboot occurred.

    Posted Nov 14, 2019 05:23 AM

    Although it has not been repeated, since there are nearly 10 esxis and there are currently no support contracts and it takes a long time to investigate, we are considering contracts including vcenter, but first the cost merit is boss I'm thinking about collecting information and verifying the vcenter to explain it.



  • 9.  RE: A reboot occurred.

    Posted Nov 14, 2019 10:39 AM

    Take a look into log files:

    /var/run/log.

    hostd.log

    Logs all hostd service operations

    vpxa.log

    Logs interactions between the host vpxa agent and the vpxd service on vCenter Server

    fdm.log

    Logs related to vSphere HA clusters

    Check entries from time when restart occurred or paste here files, maybe someone will find something interesting.

    Leave only entries from date when restart occurred.

    Remember that vSphere 5.5 is end of life. Think about upgrade to newer versions.



  • 10.  RE: A reboot occurred.

    Posted Nov 15, 2019 04:18 AM

    Thank you for your reply.

    The hostd.log has exceeded the applicable time including the compressed file, so it could not be confirmed. HA and vcenter did not have logs because they have no function.



  • 11.  RE: A reboot occurred.

    Posted Nov 14, 2019 10:52 AM

    You should give more detail information such as physical server vendor and model (You must also check the HCL for integration of your server with ESXi 5.5)

    Also, you need to check the /var/log/vmksummary.log file carefully, are you sure there is no related log information?!



  • 12.  RE: A reboot occurred.

    Posted Nov 15, 2019 04:27 AM

    bootstop; Before hosthass booted, just the same heartbeet log runs every hour. .

    Personally, I think that the automatic optimization of storage resources running at the same time is suspicious. I tried it for the first time, but I have heard from you what you are asking for support.