32-bit vs 64-bit agent

[rgcda]

I have some Windows 2008 machines that are 64-bit that have the 32-bit Hyperic Agent on them.  I recently upgraded to Hyperic 5.8.4 and want to upgrade the agents to the same version as the server.  I can upgrade the 32-bit agent to the latest 32-bit agent version, but I was wondering if I should uninstall the 32-bit agent on the 64-bit machine and install the 64-bit agent.  Is it worth the effort to do this on a bunch of machines?  Is there a benefit to using the 64-bit agent on a 64-bit machine or should I just stay with the 32-bit agent on the 64-bit machines?

[admin]

Hi,

Programs with 32bit can run on 64bit platform but not inverted.

Best practice to use compatible programs.

Please pay attantion in case you want to re-install agent, you should remove all hyperic's resources that was discovered by this agent. It means you're going to lose all historical data.

Good Luck.

[rgcda]

I greatly appreciate the response.  You indicate best practice is to use compatible programs.  32-bit applications can run on 64-bit platforms but is the 32-bit Hyperic agent not compatible?  I'm just curious if there is any benefit for me to pull the 32-bit agent off of these 64-bit machines.  It's sounds to me like there isn't and that I should just upgrade the 32-bit agents to the latest version.

Thank you again.

[admin]

Agent 32bit can run on 64bit , but we don't support.

[admin]

Hi,

When working with 32bit agent in 64bit machine, it can cause JVM to crash.

further more Sigar used wrong libraries which caused wrong metrics values.

Thanks,

Yaron

[rgcda]

Thanks.  That helps me make the decision on what I need to do.

[admin]

Please keep us updated if the issue resolved.