All,In many of our past community lives, we have seen the option to either post a Question or an Open Discussion to a Forum. Higher Logic is rolling that feature out and we are in the BETA group.When using the Question Discussion Type, I recommend including as much info as possible to shorten the time to resolution (not private or customer info like serial numbers, pw or anything like that).I would also recommend phrasing your title and description in the following fashion: How do I, Where can I find, Why is, What can, When is the - in question format. It will help us answer and help us when we share the community thread in support where we intend to post a Question, then Best Answer as a content type.Here is a walk-through of the BETA version
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