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Unable to Configure Holiday in Work shift to override SLA. 

Oct 05, 2017 12:45 AM
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Regular Workshift.JPG   74 KB   1 version
Uploaded - May 29, 2019
 
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service types with timezones.JPG   88 KB   1 version
Uploaded - May 29, 2019
 
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SLA override.JPG   104 KB   1 version
Uploaded - May 29, 2019
 
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workshift configured on events aswell.JPG   80 KB   1 version
Uploaded - May 29, 2019
 
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workshift configured on Service types.JPG   101 KB   1 version
Uploaded - May 29, 2019
 
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