The server certificates for SMG-Appliance at 10.6.5 or earlier will expire on May 1 2020.If you are running any of these versions you will need to take the required action below.
What is happening?
With the transition over to Broadcom, machines hosting the above services are cut-over, new TLS certificates will be generated. Legacy versions of the Brightmail products do not have access to the Certificate Authority certificates (i.e. "Digicert" CA) that are being used to sign the certificates that are being deployed on the migrated servers. This will result in connection failures when the SMG attempts to establish sessions with the Broadcom servers.
Who Will Be Impacted?
What action do I need to take?
For SMG Appliance customers, upgrade to, at least version 10.6.6 of the software. For SMG-SP customers, ensure that you have the latest CA certificate bundle installed.Go HERE to Upgrade Now.
DNS resolve & ping Okay LOG : ERROR - Connect to /22.214.171.124:443 timed out Mar 31 2020 03:07:58 [BrightmailScheduler_Worker-29] [ThreatConManager] ERROR - Connect to /126.96.36.199:443 timed out Mar 31 2020 03:23:00 [BrightmailScheduler_Worker-7] ...
Just upgrade to latest and be done with it. Woohoo
Follow the below procedures provided by Symantec Support .
Ports and hostnames used ...
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