This is a how to video on using the Rulesets & Email templates import / export project for ServiceDesk 7.5. This allows you to import & export your Change & Incident Management rulesets ...
Altiris 7.5 Update - Josh Brown, ITS (Presenter) INTRODUCTIONS Josh Brown Service Desk Workflow Team – Architect WHAT’S NEW WITH 7.5? Removed ...
This is a tool to assist you in closing orphaned tasks and processes in ServiceDesk & Workflow 7.1. It doesn't not delete any entries from your database. This process will simply complete ...