MACH5 – WAN Optimization

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failed to extract system image file

  • 1.  failed to extract system image file

    Posted 01-30-2020 03:26 AM

    Hi,

     

    We are currently having issues upgrading the SGOS of S200-10 from 6.7.3.12 to 6.7.4.3

    Are we missing any steps or any compatibilty issues with regards with the OS

     

    Thanks



  • 2.  RE: failed to extract system image file

    Posted 02-10-2020 03:06 PM

    Hi Neri,

    The TN below is for a slightly newer version of the software, but it might still be valid:

    https://support.symantec.com/us/en/article.tech256086.html

    Looks like no fix at the moment, unless you try to upgrade to 6.7.4.5 if that is a supported path.

    Thanks!