Email Security.cloud

  • Private Community
 View Only

  • 1.  501 Connection rejected by policy [7.7] 20611

    Posted Sep 19, 2017 03:03 AM

    Hi there ...

     

    Im got this error from one of my clients, that apperently cant sent emails to his reciever. Maybe u can see the problem ?

     

    MailEnable: Message Delivery Failure.
     
    Reason: ME-E0193: [A9E55067186948C4AFC8193A6EB6A975.MAI] Message Delivery Failure.
     
    Your message addressed to the target domain (faarup.dk) could not be delivered because the mail server responsible for this domain returned a permanent error.
     
    The server returned:
     
    501 Connection rejected by policy [7.7] 20611, please visit www.messagelabs.com/support for more details about this error message. 
     
     
    Message headers follow:
     
    Received: from DESKTOPL45HMO9 ([90.185.116.210]) by architection.net with MailEnable ESMTPA; Tue, 19 Sep 2017 08:07:10 +0200


  • 2.  RE: 501 Connection rejected by policy [7.7] 20611

    Broadcom Employee
    Posted Oct 03, 2017 09:34 AM

    Hi

    In order to have this investigated please follow the submission steps laid out in this process.

    https://support.symantec.com/en_US/article.TECH82881.html

    Thank you

    Ian Tiller

    Tier 2 Senior Techncial Support Engineer