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Returned '400 4.4.7 Message delayed' from MessageLabs.com

  • 1.  Returned '400 4.4.7 Message delayed' from MessageLabs.com

    Posted Jan 27, 2019 10:23 PM

    When we send emails to many customers who are using Symantec's service, we receive refunds, such as

    供管理员使用的诊断信息:

    生成服务器: CDSSRVDCEX02.hkdc.cds-net.com
    接收服务器: cluster5a.eu.messagelabs.com (18.194.106.207)
     

    blau@plumproducts.com
    Remote Server at cluster5a.eu.messagelabs.com (18.194.106.207) returned '400 4.4.7 Message delayed'
    1/24/2019 10:45:09 AM - Remote Server at cluster5a.eu.messagelabs.com (18.194.106.207) returned '451 4.4.0 Primary target IP address responded with: "421 4.4.1 Connection timed out." Attempted failover to alternate host, but that did not succeed. Either there are no alternate hosts, or delivery failed to all alternate hosts. The last endpoint attempted was 18.194.106.207:25'

    原始邮件头:

    Received: from CDSSRVDCEX01.hkdc.cds-net.com (10.1.1.33) by
     CDSSRVDCEX02.hkdc.cds-net.com (10.1.1.64) with Microsoft SMTP Server (TLS) id
     15.0.1367.3; Thu, 24 Jan 2019 14:52:39 +0800
    Received: from CDSSRVDCEX01.hkdc.cds-net.com ([fe80::41b3:7f32:d22f:6b81]) by
     CDSSRVDCEX01.hkdc.cds-net.com ([fe80::41b3:7f32:d22f:6b81%16]) with mapi id
     15.00.1367.000; Thu, 24 Jan 2019 14:52:38 +0800
    From: April Shao <aprilshao@cdsshanghai.com.cn>
    To: "op@fanfeitrans.com" <op@fanfeitrans.com>
    CC: "blau@plumproducts.com" <blau@plumproducts.com>
    Subject: CTCVANL06138SH0
    Thread-Topic: CTCVANL06138SH0
    Thread-Index: AdSzsUJdsk09dD0MRRSTWf5Qunf96A==
    Date: Thu, 24 Jan 2019 06:52:38 +0000
    Message-ID: <60de1864092a42339ddefd0e1bf213d3@CDSSRVDCEX01.hkdc.cds-net.com>
    Accept-Language: zh-CN, en-US
    Content-Language: zh-CN
    X-MS-Has-Attach: yes
    X-MS-TNEF-Correlator:
    x-ms-exchange-transport-fromentityheader: Hosted
    x-originating-ip: [221.133.242.163]
    Content-Type: multipart/related;
           boundary="_004_60de1864092a42339ddefd0e1bf213d3CDSSRVDCEX01hkdccdsnetc_";
           type="multipart/alternative"
    MIME-Version: 1.0
     

    We try to solve this problem with smart hosts, but it can't solve all the problems in the end.

    Our domain:cds.com.hk,cdsshanghai.com.cn, cdsningbo.com,cdsqingdao.com,cdsxiamen.com

    Our exchange servers IP : 175.45.36.68-70



  • 2.  RE: Returned '400 4.4.7 Message delayed' from MessageLabs.com

    Posted Feb 06, 2019 03:42 AM

    Hi,

     

    I think we had same problem and we solved it by opening support ticket...