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How to auto decrement urgency
automation settings
CA Service Desk
category_urgency
urgency increment
BarisY
Added 04-20-2018
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automation settings
CA Service Desk
category_urgency
urgency increment
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Urgency Increment For VIP user
CA Service Desk
ca service desk ...
priority calculation
urgency increment
hizam
Added 09-27-2017
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CA Service Desk
ca service desk ...
priority calculation
urgency increment
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