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Refined to 2 of 2 results for "tags:"ticket impact""

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Discussion Thread 7
SPEL to update impact by customized field-Calculate Priority

Francisco Teixeira

Added 08-21-2018

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CA Service Desk customize field spel spel code ticket impact

Discussion Thread 3
How to calculate ticket impact and SLA based on customized field instead of affected_service field?

CA Service Desk ticket impact ticket service type

Rita Coutinho

Added 08-03-2018