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Tech Tips: Cannot Access External FTP to get Patch and File from Closed Case

Issue: Not able to access patch and file from a closed case from Support Portal.   Diagnostics: Case was closed 6 months ago.   Cause: Attachments are deleted after 30 days of a case being closed.   Resolution: Download any needed patches or files before 30 days...

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[askCA TRANSCRIPT] CA Endevor & CA Application Lifecycle Conductor – April 10, 2018

Lenn Thompson (CA): @Everyone: Good morning and thanks for joining us today. Let's go ahead and get started. Lenn Thompson (CA): @John: Do you have any questions for the team today? Lenn Thompson (CA): @Rick: Welcome to this month's askCA. Do you have any questions for the team? ...

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Tech Tips: Role of the DevTest Solutions Support Team

Question What is the role of the DevTest Solutions Support team?   Environment All supported DevTest releases and platforms.   Answer The scope of the DevTest support team is to address product defects, suspected defects and general advice.   However, we are unable to...