Introduction: We need a database query to export/view the alert history from the SOI database for last 6 months. Instructions: The Alerts database table will hold this information, we would usually recommend you work with your DBA to create a query based on that table. Here is an...
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In this video, learn how to install CA SOI 4.2.
In this video, you will learn how to use Google Map API to view services that CA Service Operations Insight monitors.
The files in the folder SOI\SamUI\solr\data\index are the cause of this and this files are only of interest when you use the USM WebView from the SOI Web Interface. In order to resolve this situation please stop the CA SAM Store Indexer service on the SOI UI Server and delete \solr\data\index...
As an Administrator learn how to identify the CI types with their descriptions and map them to CA SOI.
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As an administrator, learn how to add a user when CA SOI and CABI JasperReports Server are not synchronized.
As an administrator, learn how to activate User Synchronization between SOI and CABI JasperReports Server.
As an Administrator, learn how to configure Reports link in the CA SOI UI, for easy access to the CABI JasperReports Server.
If the database used is Microsoft SQL Server and CABI JasperReports Server is not installed, administrators need to install CA SOI Reports and CABI JasperReports together.
This attributes can be added to the UIM Connector Policy as follows: 1. create a backup copy of \CA\Catalyst\CatalystConnector\registry\topology\physical\<servername> CatalystConnector\modules\policy\nimsoftconnector policy.xml outside of the folder \CA...