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43 results found for "tags:"sla""
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Discussion Thread
4
remove sla violation from incident
ca service desk 17.0
sla
asim Shah
Added 01-29-2020
View Community
ca service desk 17.0
sla
Discussion Thread
3
How to set SLA Period
CA Unified ...
period
sla
Jing Liu
Added 05-10-2019
View Community
CA Unified ...
period
sla
Discussion Thread
4
incidents are closed from backend, but still SLA is running for those incidents
backend
CA Service Desk
close
database
halt
how to
incident
running
sla
stop
update
MANDAR MARULKAR
Added 04-04-2019
View Community
backend
CA Service Desk
close
database
halt
how to
incident
running
sla
stop
update
Discussion Thread
2
Catalog SLA impact on Application
ca catalog
CA Service Catalog
sla
sla management
sla_engine
chris157.157
Added 05-31-2018
View Community
ca catalog
CA Service Catalog
sla
sla management
sla_engine
Discussion Thread
9
SQL-query to get QoS-data of instances?
CA Unified ...
sla
slm
sql
Rikard Thorin
Added 05-04-2018
View Community
CA Unified ...
sla
slm
sql
Discussion Thread
4
SLA should start after new group assignment (where as SLA is incident area based)
assignment
CA Service Desk
group
service type
sla
ticket
SiladityaDhar
Added 04-12-2018
View Community
assignment
CA Service Desk
group
service type
sla
ticket
Discussion Thread
3
SLA Export
CA Unified ...
export
sla
slo
jm_work
Added 02-01-2018
View Community
CA Unified ...
export
sla
slo
Discussion Thread
12
Availability in UIM - Let's discuss and solve
availability
CA Unified ...
reports
sla
slo
BryanKMorrow
Added 01-31-2018
View Community
availability
CA Unified ...
reports
sla
slo
Discussion Thread
2
Ways to copy SLA from one UMP to another
CA Unified ...
copy
migrate
move
sla
ump
sinab
Added 01-29-2018
View Community
CA Unified ...
copy
migrate
move
sla
ump
Discussion Thread
4
SLA based on impact
CA Service Desk
customization
impact
service type
sla
slas
Jason Lara
Added 01-15-2018
View Community
CA Service Desk
customization
impact
service type
sla
slas
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