By clicking here, you understand that we use cookies to improve your experience on our website. For more details, please see our
Cookie Policy
Accept
Products
Applications
Support
Company
How To Buy
Skip to main content (Press Enter).
Sign in
Skip auxiliary navigation (Press Enter).
Register
Skip main navigation (Press Enter).
Toggle navigation
Content types
Announcements
Blogs
Communities
Discussions
Events
Glossary
Site Content
Libraries
Date range
on this day
between these dates
Posted by
Home
Communities
All Communities
Enterprise Software
Ethernet Switches
Mainframe Software
Fibre Channel Networking
Blogs
All Blogs
Enterprise Software
Mainframe Software
Fibre Channel Networking
Events
Enterprise Software
Mainframe Software
Fibre Channel Networking
Ideation
Water Cooler
Groups
Search
Refined to 3 of 3 results for
"tags:"sla status""
Skip to search results (Press Enter).
Categories
User Content (3)
Refine by
Content Type
Discussion Thread (3)
Connection
Clarity Service Management (3)
Author
J W (1)
Jagatjyoti1 (1)
Richard Armstrong (1)
Formal Tags
Ca Service Desk (3)
Sla Status (3)
Ca Business Service Insight (1)
Ca Service Desk 14.1 (1)
Ca Service Desk 17.0 (1)
Cabi (1)
Casdm (1)
Casdm 14 (1)
Event Rule (1)
Inactive Tickets (1)
User Tags
17.0 (1)
Ca (1)
Desk (1)
Service (1)
Created
Within One Week
Within Two Weeks
Within One Month
Within Six Months
Within One Year
Older (3)
1 to 3 of 3
Sort by
Relevance
Most Recent
Least Recent
Discussion Thread
12
Xtraction - SLA data on inactive tickets
CA Service Desk
inactive tickets
sla event
sla status
xtraction
J W
Added 09-19-2017
View Community
CA Service Desk
inactive tickets
sla event
sla status
xtraction
Discussion Thread
3
How to PAUSE sla when incident status change to resolve from awaiting end user responce.Is there any macro condition for the same?
CA Business Service ...
CA Service Desk
ca service desk 17.0
ca service desk 17.0
casdm
casdm 14
event rule
macro atomic condition
macros
site-defined condition
sla
sla status
jagatjyoti1
Added 06-08-2017
View Community
CA Business Service ...
CA Service Desk
ca service desk 17.0
ca service desk 17.0
casdm
casdm 14
event rule
macro atomic condition
macros
site-defined condition
sla
sla status
Discussion Thread
2
Is there a way to modify a group of selected tickets?
CA Service Desk
ca service desk 14.1
cabi
CABI
sla status
Richard Armstrong
Added 02-02-2017
View Community
CA Service Desk
ca service desk 14.1
cabi
CABI
sla status
1
Copyright 2020. All rights reserved.
Powered by Higher Logic