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Discussion Thread 13
SDM - Status transition condition

CA Service Desk site defined macro status transitions

Added 11-15-2017

CA Service Desk site defined macro status transitions

Discussion Thread 2
Modification on UI of analyst page.

alert status attach event CA Service Desk macro atomic condition macro condition priority change site defined macro sla configuration

Added 07-20-2017

alert status attach event CA Service Desk macro atomic condition macro condition priority change site defined macro sla configuration

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