CA Service Management 17.2 – Overview and Drill-down Hear directly from Product Management experts about our upcoming release, CA Service Management 17.2. This webcast will include details and demonstrations of the new capabilities, how to get the new release, what value you can expect...
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NOTE: Due to some technical issues, the presentation starts at the 2 minute mark. CA Service Management at Discovery Health: Stretching the Boundaries of ITSM There's quite a buzz around Enterprise Service Management these days, and for good reason. Organizations are...
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Taking CA Service Management beyond IT at Woolworths SA for More Value Many CA Service Management (CASM) customers are receiving added business value using the solution outside of IT in internal and external facing use cases. In this first webcast in a multi-webcast series, Woolworths...
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An AI-based Virtual Agent for CA Service Management Things are moving fast in the Artificial Intelligence world. Advances in Natural Language Processing and Machine Learning have opened new channels of interaction between ourselves, each other and the technical world we live in. In...
Tips and Tricks for Building Your CA Service Management Solution on AWS In this Community webcast, Brian Poissant - a CA ITSM Engineering Services Architect and Certified AWS Solutions Architect/Developer/Sys Ops Administrator - will cover tips and tricks for building out your CA...
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Tips, Tricks & Tools to Make Upgrading to New Releases of CA ITSM Easier Learn the tips and tricks of upgrading to CA Service Management 17.1 or prior releases from CA experts who have done it. Also, get all the details and a demonstration of how to use recently released upgrade...
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Repeat: CA Service Management 17.1 – Overview and Drill-down Hear directly from Product Management experts about our newest release, CA Service Management 17.1. You’ll hear about new features including self-service business intelligence and an app launcher in xFlow. You&...
CA Service Management 17.1 – Overview and Drill-down Hear directly from Product Management experts about our newest release, CA Service Management 17.1. You’ll hear about new features including self-service business intelligence and an app launcher in xFlow. You’ll...