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[RECAP] CA Service Management 17.2 – Overview and Drill-down – March 12, 2019

CA Service Management 17.2 – Overview and Drill-down Hear directly from Product Management experts about our upcoming release, CA Service Management 17.2. This webcast will include details and demonstrations of the new capabilities, how to get the new release, what value you can expect...

231184581.pdf



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[RECAP] Taking CA Service Management beyond IT at Woolworths SA for More Value – September 27, 2018

Taking CA Service Management beyond IT at Woolworths SA for More Value   Many CA Service Management (CASM) customers are receiving added business value using the solution outside of IT in internal and external facing use cases. In this first webcast in a multi-webcast series, Woolworths...

231183384.pdf


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[REPLAY] Taking CA Service Management beyond IT at Woolworths SA for More Value – September 27, 2018

Taking CA Service Management beyond IT at Woolworths SA for More Value   Many CA Service Management (CASM) customers are receiving added business value using the solution outside of IT in internal and external facing use cases. In this first webcast in a multi-webcast series, Woolworths...


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[REPLAY] An AI-based Virtual Agent for CA Service Management – September 6, 2018

An AI-based Virtual Agent for CA Service Management   Things are moving fast in the Artificial Intelligence world. Advances in Natural Language Processing and Machine Learning have opened new channels of interaction between ourselves, each other and the technical world we live in. In...


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[REPLAY] Tips and Tricks for Building Your CA Service Management Solution on AWS – May 30, 2018

Tips and Tricks for Building Your CA Service Management Solution on AWS   In this Community webcast, Brian Poissant - a CA ITSM Engineering Services Architect and Certified AWS Solutions Architect/Developer/Sys Ops Administrator - will cover tips and tricks for building out your CA...



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Replay - Tips, Tricks & Tools to Make Upgrading to New Releases of CA ITSM Easier

Tips, Tricks & Tools to Make Upgrading to New Releases of CA ITSM Easier   Learn the tips and tricks of upgrading to CA Service Management 17.1 or prior releases from CA experts who have done it. Also, get all the details and a demonstration of how to use recently released upgrade...

506314.mp4


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Replay - Repeat: CA Service Management 17.1 – Overview and Drill-down

Repeat: CA Service Management 17.1 – Overview and Drill-down   Hear directly from Product Management experts about our newest release, CA Service Management 17.1. You’ll hear about new features including self-service business intelligence and an app launcher in xFlow. You&...


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Replay - CA ITSM Community Webcast - CA Service Management 17.1 – Overview and Drill-down

CA Service Management 17.1 – Overview and Drill-down   Hear directly from Product Management experts about our newest release, CA Service Management 17.1. You’ll hear about new features including self-service business intelligence and an app launcher in xFlow. You’ll...