CA Service Management 17.2 – Overview and Drill-down Hear directly from Product Management experts about our upcoming release, CA Service Management 17.2. This webcast will include details and demonstrations of the new capabilities, how to get the new release, what value you can expect and a...
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NOTE: Due to some technical issues, the presentation starts at the 2 minute mark. CA Service Management at Discovery Health: Stretching the Boundaries of ITSM There's quite a buzz around Enterprise Service Management these days, and for good reason. Organizations are getting huge...
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Taking CA Service Management beyond IT at Woolworths SA for More Value Many CA Service Management (CASM) customers are receiving added business value using the solution outside of IT in internal and external facing use cases. In this first webcast in a multi-webcast series, Woolworths SA...
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An AI-based Virtual Agent for CA Service Management Things are moving fast in the Artificial Intelligence world. Advances in Natural Language Processing and Machine Learning have opened new channels of interaction between ourselves, each other and the technical world we live in. In the...