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Library Entry
How Dashboards are changing SLM

Service Level Management in the past was sending out a pdf to the customer 2 or 3 weeks after the reporting month. This is a "post-mortem" reporting and not able to support the new agile enterprise to achieve its goals. Business real time dash boards deliver the information needed to...

231181275.pdf

Josef Schneider's profile image
Josef Schneider
Added 04-17-2018
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  bsi business service insight dashboards real time service level management slm

Library Entry
BSI and Openshift Presentation user group April 2018

Devops is a must for the agile enterprise to keep pace with the requirements for dynamic adaptions. Service Level Management needs to support these new methods of development and operations. This presentations desribes the idea how to connect devops and Service Level Management

231181274.pdf

Josef Schneider's profile image
Josef Schneider
Added 04-17-2018
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  agile development bsi business service inight cloud service management cloud services devops openshift service level management slm