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Service Management (SDM, SC, ITAM, USS) Fails to Install Integration Task

Whenever you are trying to install or upgrade Service Desk, IT Asset Manager, Unified Self Service or Service Catalog it would fail on the task of integration. And that step is not the final one as it was in the past. This changed from version 17.0 where CA has put integration step mandatory and...


Blog Entry
SDM to 3rd party tool integrations... what if...

Involved in various 3rd Party product integrations from and to SDM in the past, I started to think about a whish list, which would make life easier and cheaper. Most People are aware that SDM has very strong and rich inbound API's (SOAP & REST based),while it has a lot of weaknesses when it...



Library Entry
Translate Analyst files to Brazilian Portuguese - Arquivos de analista CA Service Desk 14.1 em português -  analyst.zip

How to do ( Steps) : 1. Unzziped files 2. Rename folder bopcfg\www\htmpl\web\analyst  for a backup purposes 3. Copy these unzipped files to bopcfg\www\htmpl\web\analyst   Como traduzir uma implementação de Inglês para Português (PT-BR)   ...

231171698.zip


Blog Entry
CA World Agenda Builder LIVE for CA Service Management

Our CA Service Management team is looking forward to seeing our customers at CA World 2016. We have a full schedule with 16 pre-conference education sessions led by CA experts, 8 CA sessions focused on the value and vision, 4 demo pods, as well as 10 customer sessions from our...




Library Entry
CA SDM - BREL - window - retrieving information

function loadActions() (   //alert("oi");   var setinp=window.document.main form.elements["ref num"];   //persid do ztrabalho - gerado novo ID quando New     var vpersid = "$args.persistent id";   ///toda URL   var vdocloc = document.location; &...