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CA Service Management (4)
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Reopen (5)
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5 results found for "tags:"reopen""
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Discussion Thread
4
Reopen Close Tickets !!
CA Service Desk
closed
reopen
ticket
Ahmer Ali Khan
Added Mar 12, 2019
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CA Service Desk
closed
reopen
ticket
Discussion Thread
4
Reopening support tickets not possible
14 days
case
closure
expire
filing
incident
policies
policy
reopen
support
ticket
Carsten Schmitz
Added Dec 27, 2018
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14 days
case
closure
expire
filing
incident
policies
policy
reopen
support
ticket
Discussion Thread
3
How to have Email raise a NEW ticket, if old ticket is Closed, in SDM?
ca pam
CA Service Desk
call request
closed
email
incident
itsm
reopen
service desk manager
text_api.cfg
ticket
Kyle_R
Added Jun 30, 2017
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ca pam
CA Service Desk
call request
closed
email
incident
itsm
reopen
service desk manager
text_api.cfg
ticket
Discussion Thread
4
How to reopen all workflows when the request status = Reopen?
CA Service Desk
reopen
workflow task
Fabian Basoalto
Added Jan 18, 2017
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CA Service Desk
reopen
workflow task
Discussion Thread
2
Resuming SLA for Reopened Tickets
CA Service Desk
ca servicedesk ...
reopen
sla issues
sanketkumar.d
Added Sep 22, 2016
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CA Service Desk
ca servicedesk ...
reopen
sla issues
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