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Tech Tip: NPC - 'Copy Report' fails

When trying to copy a report via > upper right corner > More > Copy Report, it fails with the error page in this image.   To correct this go to NPC > Admin > Roles > Select the Role which the user is a part of and then click Edit. Under ‘Report Menu:’ it...

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Tech Tip NetQoS NPC - How to get a record of who logs into the product.

NPC, NV, and NFA do not keep any record of who logs into the product. Because of this it is not possible to get a report from any of the products on who logs in and when.    However SSO does record it into logs. The logs are located in: D :\NetQoS\SingleSignOn\Logs\ They are...


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Tech Tip NPC 'Generate URL' results in no NV data found.

This works fine for top level views but can fail to show data for views reached via a drill down.   The work around is to manually edit the URL before sending it to the end user.   Get the URL from the report page showing the view you want to generate the URL for. For example: ...


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Tech Tip - NPC Group 'Include the children of managed items' Option

In NPC > Admin > Groups, the Properties tab has an option 'Include the children of managed items' .   Typically when creating a group of device it may or may not be desirable to have this option selected.   If for example the group is to be used for reporting on Availability...