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Discussion Thread 2

CMDB GRLoader Update

Discussion Thread 8

Error Message using link in KA

Library Entry

How to create a Console Event Detector (ED) that does not issue an alert

You might have a TCP/IP Console Event Detector (e.g. used to run an NCL) and an alert is NOT to be issued for it.   If on the ED's  section Create Alert field Severity is nonzero and field Alert Type is set to AO (ACTIONONLY) when this is  saved Alert Type will revert...

Discussion Thread 2

Workaround for Properties box not showing in Web Screen Painter (SDM/ITSM)

Discussion Thread 14

Create Change Webservice: ErrorCode 1001 could not get attribute cache

Library Entry

Tech Tip: Service Discovery won't create new Services

When adding a lot of Service Discover rules the Services are not being created. If you review the \SOI\log\service-discovery.log you will see errors:   ERROR [dataLoaderScheduler4-1] servicediscovery.ServiceDiscovery - scanForRulesChanges(). java.lang.OutOfMemoryError: PermGen space &...

Discussion Thread 3

Time Slicing job issue

Discussion Thread 4

SDM 12.9 "Error 12 in NX_OS::shmget (1314390018,,0,0) : Not enough space  (12)"

Library Entry

Tech Tip: Events not found in event policy UI search

"Since the upgrade from SOI 3.1 SP1 to SOI 3.2 Cum 3, when we go to create anEvent Policy and set the Time Range outside the alerts that are currently in the console, no events are displayed in the Results window."   The wrapper.java.additional.4=-DEQUERY UNZIP ARCHIVE=1 option which...

Library Entry

Tuesday Tip:  Tape cannot be scratched even though the EXPDT is in the past and is not vaulted.

With fix RO62814 we changed the logic in TMSCLEAN to not scratch a tape if the CLOSED bit is not on in FLAG1 and the CDATE is less than 5 days old.  Two problems were found with this fix and fixes RO65431 and RO69505 were written to correct the problems.  Now if TMSCLEAN sees a tape...