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Discussion Thread 2

CMDB GRLoader Update

Discussion Thread 7

Webengine restarts

Discussion Thread 2

Tech Tip: Load Data Warehouse fails with ORA-00955: name is already used by an existing object

Discussion Thread 7

Load Data Warehouse Job error

Discussion Thread 2

Tip: Handling first names with spaces in Service Desk

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Tech Tip: How to change Alert Queue Name

Problem: -- I have create Alert Queue named 'XYZ' with some criteria and has some escalation policies attached to it. Now for some reason I want to change queue name to 'ABC' but it is not possible from UI. Solution : -- You can not change queue name from console directly. But as a...

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CA Tuesday Tip: (CA 11)    How to override the default Subsystem name?

CA Workload Automation Restart Option for z/OS Schedulers Tuesday Tip by Alisa Puckett, Sr. Support Engineer for  Jun 30, 2015 CA Workload Automation Restart Options for z/OS Schedulers (CA 11) uses a default subsystem name of CAL7.   To use a different subsystem other than the...

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Tech Tip:  SOI User is case sensitive when logging in.

We had some issue with post 3.2 patches where the user name would be case sensitive when logging into SOI. To correct this you can apply the 3.2 CUM2 or higher update.