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Discussion Thread 7

uncheck IT PAM integration flag when Upgrade to 17.1

Discussion Thread 8

Error creating contacts with createObject method.

Discussion Thread 10

Add SD ticket Resolution comment to SC related request

Discussion Thread 3

Who is the local Dallas rep?

Discussion Thread 13

table name Subsystems and SuppressionKey

Discussion Thread 2

Service Desk, ITPAM or Catalog can be configure with IVR or telephone plant to asign request

Discussion Thread 4

Integrate CA PAM with CA APM

Library Entry

Tech Tip: ServiceNow ticket creation fails with error "Create ticket error - java.lang.NullPointerexception"

Problem: - When we try to create ticket to ServiceNow it fails with error "Create ticket error - java.lang.NullPointerexception" Solution: - One of the reason you'll get the above error is if the SOIServerConnection from ITPAM to SOI fails for some reason. You can run the "...

Discussion Thread 2

Failed to ITPAM inicialization

Discussion Thread 10

Unified Self-service installation error with SDM 14.1