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Tech Tip: CA XCOM for z/OS abends with a S0C4 at offset x'3B' and XCOMJOB hangs

After upgrading or applying maintenance to the z/OS environment, users seem to have encounter S0C4 abends at offset x'3B' in XCOMJOB. In addition to the abend they have also experienced XCOMJOB hanging.   To resolve the problem please verify that you have Common Services 14.1 installed...


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Tech Tip: Service Discovery won't create new Services

When adding a lot of Service Discover rules the Services are not being created. If you review the \SOI\log\service-discovery.log you will see errors:   ERROR [dataLoaderScheduler4-1] servicediscovery.ServiceDiscovery - scanForRulesChanges(). java.lang.OutOfMemoryError: PermGen space &...


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CA Tuesday Tip: How to Handle a Hung Import

Problem   This document applies to all supported versions of Release Automation.   Oftentimes application designed in Automation Studio (ASAP) need to be exported and then imported elsewhere. Sometimes, the exported application may be large (5-10mb and beyond may be considered...


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Linux Connector INSTALL EXEC hangs before first panel is shown

When the CA Mainframe Connector for Linux on System z r1.0 INSTALL EXEC is    called, i t may hang before its first panel is displayed.  Adding < trace i >     (to debug it) after line /* IIA Frontrunner and Primary Menu */ shows  at...





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Tuesday Tip: XCOM r11.6 Hyper fix RO72740

If you have applied fixes RO70385 and/or RO72065 to CA XCOM r11.6 for z/OS, please make sure to apply Hyper fix RO72740.   Hyper fix RO72740 will prevent the CA XCOM task from hanging whether or not it's using the XCOMPLEX or PLEXQ feature.