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Demo: Verify open support cases

To check the status of your support cases, log in to support.ca.com with your enterprise site ID. If you have multiple IDs, verify the one you’ve opened the case against. Click Case Management Then choose view cases To check your access, click on your name at the top of the support page. ...

462811.mp4


Library Entry
Demo: How to Register for CA Support Access

Go to ca.com/register and enter your enterprise site ID in order to have access to support case management, software downloads and patches, restricted documentation, and more. -- If you are new user of products from CA Technologies, the first thing you’ll want to do is register your...

462795.mp4


Library Entry
Demo: Search Technical Resources and Information

Learn how to customize your search for one product at a time. These pages provide information from multiple channels including product documentation, knowledge base articles, and the latest in product announcements.

462793.mp4